Arcserve Backup - Problem based Knowledge Articles

Document Title Create Date
ASBU || After backup or merge, no folders or files are displayed in the restore manager "Restore by Tree" and "Restore by Session", though no errors are recor
2016-12-13 10:27:47 UTC
Alert Manager: Failed to Send SMTP (8000001)
2016-11-18 11:33:26 UTC
ASBU | Arcserve Backup Manager will not start
2016-11-17 17:34:42 UTC
Arcserve Database | Encryption module initialization failed
2016-11-17 17:24:11 UTC
ASBU || MAC || `Full node backup for Mac 10.11 and 10.12 is incomplete`
2016-10-21 10:15:53 UTC
UDP Appliance || `Starting Arcserve UDP Appliance Configuration Wizard please wait...`
2016-08-18 16:34:45 UTC
ASBU | VMAgent || Error message : AE0561 Failed to find the VM configuration file from the specified path
2016-08-15 16:52:10 UTC
ASBU | VM Agent || AE0580 - Failed to backup Virtual Machine - after upgrade from R16.5 to R17 arcserve backup.
2016-06-28 19:06:39 UTC
How to manually restart VSS Writers in a failed state without Rebooting Server.
2016-06-21 13:47:11 UTC
ASBU: AE9972 Backup error with Sharepoint 2013 Agent
2016-06-07 17:00:03 UTC
SQL Agent | Database backup fails with the error AE50015 - “The log for database 'XXXX' is not available
2016-06-01 15:13:33 UTC
ASBU | Tape Library || Media Management locked the tape
2016-05-26 14:39:23 UTC
UDP Agent 6.0 Process afbackend.exe was quarantined by TrendMicro
2016-05-26 12:02:06 UTC
VDDK 5.1.1 Support with arcserve Backup Agent for Virtual Machines
2016-04-20 16:40:26 UTC
ASBU 16.5 Restore data from (RAW/Physical) disk format results in file system corruption
2016-04-20 13:55:57 UTC
Why does a Backup/Restore fail with error: E8572 and the "CA ARCserve Universal Agent" service keeps stopping.
2016-04-20 13:28:13 UTC
Arcserve Backup | Dasboard | Unhandled exception has occurred in your application. If you click continue, the application will ignore this error and attempt to continue.
2016-04-13 15:56:56 UTC
NDMP : Unable to see tape library and unable to add NAS in source when connected directly to NAS
2016-04-13 14:42:50 UTC
Tape library which are connected locally to the Member server are not seen in the Arcserve device Manager window
2016-04-13 13:52:09 UTC
Oracle Service Might not start on Replica after the Synchronization / Switchover is finished.
2016-04-07 10:38:19 UTC
Troubleshoot throughput drop issue when Backup/Restore jobs are running on environment where anti-virus is enabled.
2016-04-04 13:44:15 UTC
VMAGENT | VMware | Backup failed due to registry hive integrity: AE0521 VM Mount operation failed for VM hostname
2016-03-21 17:01:24 UTC
Backup Job SCSI errors - E6300, E6304 and E2232
2016-03-21 12:04:00 UTC
Exchange 2013 Document level backup may fail with a combination of errors AW9609/AW9621/E8535
2016-03-18 13:39:10 UTC
SQL Agent | Restore | Error AE51004 Failed to restore backup session. Operating system error 0x80070002
2016-03-18 13:25:19 UTC
Oracle Agent | AE53020 AE53018 | The Windows Oracle RMAN backup jobs fails with the following error - Dummy Job failed Error code is 65537
2016-03-03 09:09:20 UTC
Exchange Agent | Failed to initialize RemotePowershell, Exception: Exception of type 'System.OutOfMemoryException'​​
2016-03-02 19:06:26 UTC
UDP - Arcserve Backup Integration | Unable to browse the UDP Recovery Point Servers in the Arcserve Backup Manager.
2016-03-02 18:48:26 UTC
VMAgent | Backup error AW0551 and AW0004 for all VMs after upgrading VDDK to 5.5.4
2016-03-02 18:20:07 UTC
VMAgent | Hyper-V | AW0723 / AW0002 | Backup Failed Due to VSS snapshot space issue
2016-03-02 13:21:51 UTC