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Backing up work PCs located off premise

I am currently backing up PCs that are on the same network as our Arcserve UDP. We are licensed for them.

We have adequate licenses for backing up work PCs that the company provides to some users for use at home as well. Is there a way I can install the Arcserve client on them and have them backup to the Arcserve UDP from outside the network?

Robert Hartung

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Hello Robert,

 

Greetings of the day!!

Apologies for the delay in response.

As the primary requirement is to backup the Pc's outside the office network.

So to address this query I will supply you 2 possible solution.

1.Install the UDP Agent for windows on the PC using the link below

https://downloads.arcserve.com/arcserve_family_products/Arcserve_UDP_v6.5/v6.5u3/EngineUpdates/r6.5/Arcserve_Unified_Data_Protection_Agent_6.5_Update_3.exe 

and perform the local backup of this PC to any shared location .

 

2.These PC's can connect to office network through VPN - Right

I am asking this in-case you have a UDP Console server and you want to manage these PC from one server.

But over VPN you might encounter slow backup speed.

Hope this helps.

If you need any further assistance, please reach us on our toll free number +91 4047120051 or create a ticket at our website www.arcserve.zendesk.com .We be glad to help you.
We value your association with Arcserve and look forward for an opportunity to assist you again.

 

Shweta 0 votes
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I installed the UDP Agent for Windows on my PC at home. When I start the Arcserve UDP Agent on this PC, under "License Status" it shows "Trial License". Is this going to cause problems?

Robert Hartung 0 votes
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Hello Robert,

 

Greetings of the day!!

 

"Trial License" This means the product is currently not license and hence will work as fully function product for 30 days.

So I request you to kindly license the product.

You can refer to the below link 

 

http://documentation.arcserve.com/Arcserve%20Licensing/Available/ENU/HTML/LIC/Default.htm#LicensingGuide/How_License_Standalone_Agent.htm?Highlight=download%20license

 

http://documentation.arcserve.com/Arcserve%20Licensing/Available/ENU/HTML/LIC/Default.htm#LicensingGuide/Using_Arcserve_License_for_Arcserve_UDP.htm%3FTocPath%3DUsing%2520Arcserve%2520License%2520for%2520Arcserve%2520UDP%7C_____0

 

 

Hope this helps.

If you need any further assistance, please reach us on our toll free number +91 4047120051 or create a ticket at our website www.arcserve.zendesk.com .We be glad to help you. 
We value your association with Arcserve and look forward for an opportunity to assist you again.

Shweta 0 votes
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