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Unable to add windows node after installation of ArcServe UDP software

We are unable to add windows node after installation of ArcServe UDP software. At the time of adding node the following errors are showing.

" Cannot contact with the gateway of site "Local Site". Please check the status of the site and make sure the gateway is running.

Please help in this regards to resolve the issue ASAP.

Operating System :- Windows Server 2012 R2 Standard ( ArcServe UDP Management Console )

Operating System :- Windows 7 Professional SP1 ( Windows Node )

 

 

Soumabrata Bhaumik

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Hi Soumabrata,

Please check the host name of the machine that you are trying to add and see if it meets the Microsoft Naming Convention as mentioned in the below article,

https://support.microsoft.com/en-in/kb/909264

Make sure that the host name does not contain any disallowed characters.

Thank You,

Raja

Rajalakshmanan 1 vote
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