We're in the process of replacing Arcserve Backup with UDP and have hit a problem with one of our Windows 2012 R2 file servers. We have a large shared area which has some volumes mounted into empty NTFS directories, and a number of directory junction points. We've setup a backup plan which is set to only backup selected volumes, in this case drive U:\.
We've been testing how UDP copes with this (previously in Arcserve Backup we could specify whether we want the system to follow mount points, etc.), and have found that UDP doesn't follow the directory junction points (that's good, we don't want that), and also doesn't backup the volumes mounted into directories (not good - that's not what we want). Is there any way to get UDP to backup these additional volumes that aren't mounted as drive letters?
It would be especially useful if, when setting up a backup plan on the RPS using the "Selected volumes" option that the volume list would show what's available on the target, not just a list of all drive letters from C:\ to Z:\. If I connect to the agent and go to "Backup Settings -> Protection Settings" I can see the volumes I need to backup in there but they're all greyed out, but can't see those volumes listed in the backup plan.
Any help would be greatly appreciated.