1) When customer trying to activate UDP Archiving product, After click on Activate button, noticed a Blank page
2) When After activation user could not able to Update their mail-ID
i) Install Update-3
ii) Set time zone to Asia/Singapore or any other zone which not display the short time zone as "IST,GMT"
iii)Now try to activate the product
iv) Blank page will be noticed
i) After activation with all details filled , try to update the mail id
ii) Failed to update the mail-id
Arcserve UDP Archiving, Affected release : 6.0.3
Product Installation Instructions:
Related Fix List:
Published Fix (P00001274 for product: Arcserve UDP Archiving release: 6.0.3) is available please contact arcserve support for the fix.