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arcserve-KB : [Solution] Exchange Office 365 Performance Improving and Other issue fix

Last Update: 2018-09-18 18:54:45 UTC

Problem Summary:

1. Improving performance
2. Incremental backup incompleted with dictionary error.
3. Move folder error.
4. Dismount exception.
5. Some mailbox failed because some folder dont have permission 
6. Reduce the catalog file size.



Products Affected:
Arcserve UDP. Affected release :6.5 Update 2; 6.5 Update 3;

Product Installation Instructions:

Installation Considerations

  • If the UDP Proxy Agent  and Console roles are configured on the same server then you can use the appropriate hotfix executable directly on that system.
  • If the UDP Proxy Agent  and Console roles are configured  on different  server then use the  appropriate hotfix which must be installed on both proxy and console server. 

Installation

1. Important, if you modified the config file ( Location: C:\Program Files\Arcserve\Unified Data Protection\Engine\BIN\Office365\Arcserve.Office365.Exchange.config ), please move it to other folder.
2. Use "P00001221.exe or P00001210.exe" respectively based on the UDP 6.5 Update installed in the environment to install the fix
3. After installing the fix, the config file will be overwriten, and if the config file was modified before, please open the new config file and modify the setting again.

Although this patch is compatible with the old recovery points, but we suggest to run a new full backup job for all the Exchange Online nodes.



Related Fix List:
Fix (P00001210 for product: Arcserve UDP release: 6.5 Update 2) is available please click here to download and apply.
Fix (P00001221 for product: Arcserve UDP release: 6.5 Update 3) is available please click here to download and apply.

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    Ling, Haiyang

    Cool!