(1) Image Option E11042 Image session <num> is incomplete and unusable This message is recorded in activity log in the image backup, and the job fails. This problem always happens on some particular machines. (2) VMAgent (VMware, Hyper-V) AE11049 Read from drive failed AW0553 Unable to create sub-session metadata for the volume <name>. These messages are recorded in activity log in the VMAgent backup with file level restore enabled, and the job fails. This problem always happens on some particular machines if a volume has data located at 8TB or greater address. (3) VMAgent Backup job succeeds, but file level restore job fails for some particular files with the following errors : AE0101 Invalid UTF stream id signature: <value> AE11049 Read from drive failed AE11056 Error restoring file fragment. (Error=<value>, File=<pathname>) AE0559 There was an error restoring at file level from the Image mode backup of the VM. (EC=102)
Product Installation Instructions:
(1) Unzip P00001189.zip (2) Run P00001189.exe
Related Fix List:
Fix (P00001189 for product: Arcserve Backup release: 17.5.1) is available please click here to download and apply.