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arcserve-KB : P00000524 | UDP v6 u3 | Data corruption in file copy for spanned and striped volumes

Last Update: 2016-11-23 11:40:29 UTC

Problem Summary:

Observed data corruption in file copy for spanned and striped volumes.
File copy fails if the backup destination is in Uncompressed VHD format.

Products Affected:
Arcserve UDP6.0 Update 3;

Product Installation Instructions:

Follow below instructions to install the fix.
1. Download P00000524.zip
2. Extract the zip to a temporary location
3. Run P00000524.exe

Please perform file copy full backup after installing the fix.
Following are the different approaches to perform file copy full backup.
1. Run a full backup to the existing backup destination. 
2. Change the file copy Destination or bucket /container. 
3. Disable file copy (delete file copy task from plan),  remove pending file copy jobs from the queue and then enable file copy once again (add file copy task to plan). Please follow steps suggested in following URL to remove pending file copy jobs from the queue.

Related Fix List:
Fix (P00000524 for product: Arcserve UDP release: 6.0 Update 3) is available please click here to download and apply.

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