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arcserve-KB : RHA | RHA manager will not open if the Control Service is installed with SSL and the self signed certificate

Last Update: 2016-12-02 17:00:22 UTC
Subject:  After installing the Control Service/RHA manager with the SSL option and the self signed certificate,  a popup with the message 'Application download did not succeed' is flashed while trying to launch the 'Scenario Management'



Solution:  This problem with the creation of self signed certificate has been fixed with the repackaged new download of RHA which can be downloaded from the following link:

https://arcserve.zendesk.com/hc/en-us/articles/205009209

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