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arcserve-KB : ASBU || MAC || `Full node backup for Mac 10.11 and 10.12 is incomplete`

Last Update: 2016-10-21 10:20:26 UTC

Problem:
Full node backup jobs for Mac servers might remain incomplete and a warning message is displayed:
AW280080 Failed to Access Directory /dev/fd/.
Description:
Backup job fails to access the Directory /dev/fd when a Full node Backup is submitted for Mac 10.11 and 10.12.

Solution:
For successful backups, add /dev/fd* to exclude filters.
Follow these steps:
1. Navigate to Mac machine filters.

2. Exclude Directory Pattern for /dev/fd* as displayed below.

3. Submit full machine backup.



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