Follow

arcserve-KB : UDP lite integration | AE0830 Failed to initialize UDP/D2D Backup Destination information

Last Update: 2016-02-26 12:50:43 UTC

Description:

Arcserve backup and UDP lite integration job fails with the below error message

Error Message:
'AE0830 Failed to initialize UDP/D2D Backup Destination information'


Environment:

ASBU server : 16.5 SP1 + RO70938 ( Cumulative update installed )
UDP :  5.0.1897 Update 4


Solution:

1. On the Arcserve backup console, when adding the RPS, make sure you are using an admin account (It is recommended we login with the same user we use to login to UDP Management Console)

2. If the above step doesn't resolve the issue, delete RPS node from Arcserve backup source tab, re-add it with Fully Qualified Domain Name (FQDN) and restart the Universal agent service
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments