arcserve-KB : Cloud Service detailed conditions of the support for Arcserve Backup R16.5 and R17

Last Update: 2016-03-08 11:09:12 UTC
Please implement Arcserve Backup components to cloud computers (VMs) of the supported cloud vendors with following notes.

Also refer to cloud-specific notes, if applicable, which are listed as the exception on the bottom of this page.

Arcserve Backup can be installed and configured in cloud VMs and below Arcserve components are supported.

  1. Arcserve Backup server (Base)
    • Primary and Member Servers (Central Management option)
  2. Client Agent for Windows
  3. Client Agent for Linux
  4. Open File Agent for Windows
  5. Agent for Microsoft SQL Server
  6. Agent for Oracle
Operating Systems and applications supported on physical machine by each component listed above are supported on the cloud.

Only disk based devices (FSD and DDD) and cloud devices are supported as backup/staging destination.


  1. Tape devices are not supported
  2. Recovery of the cloud VMs is not supported.

Exceptions for Microsoft Azure:

  • Client Agent for Linux is not supported
  • Agent for Oracle is not supported

Exceptions for VMware vCloud Air:

  • Agent for Oracle is not supported
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request