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arcserve-KB : UDP Agentless VMware: How to check from the log for VMware Transport Method

Last Update: 2015-12-31 20:48:44 UTC
Problem:
How to check the Transport Mode being used for UDP Agentless for VMware


Environment:

UDP 5.0 Update 4
Agentless Plan configured for VMware VSphere environment


Symptom:

SAN Environment is configured for the VMware environment.

The backups are running slow and need to check the Advanced Transport mode being used for the backups.


Solution:
Analysis/ Resolution:

Get the HBBU## Log from the Agentless Proxy Node. It will be located in the following folder:

C:\Program Files\CA\arcserve Unified Data Protection\Engine


From the log, provided is a snipped to check the Transport Mode being used.


HBBU-ESX-20150711-094532-921-job1-pid9920-Windows-Guest


[2015/07/11 09:49:24:475   02  09920  06088] Used transport mode for disk [iSCSI-VMFS] Windows-Guest/Windows-Guest-000002.vmdk is nbdssl.   
 {AFBackend.exe::VMDKIo.dll(1897.1086)}
[2015/07/11 09:49:24:475   00  09920   06088] Transport Used for disk [iSCSI-VMFS] Windows-Guest/Windows-Guest-000002.vmdk is: nbdssl  
{AFBackend.exe::AFBACKUPDLL.dll(1897.1086)}
It is found that nbdssl was being used.

On further checking it was found that the Datastore was in a DMZ  which caused the ndbssl mode to be used.



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