Follow

arcserve-KB : UDP | Exchange | Purge of Exchange Transaction logs is not seen in the Windows Application Events.

Last Update: 2016-11-23 11:46:36 UTC
Problem:
Purge of Exchange Transaction logs is not seen in the Windows Application Events.

Environment:
UDP 5.0 

Applied to UDP Agent based plan and UDP Agentless Plan (VMware Environment) where the VMware Snapshot Quiescing Method is selected as VMware Tools.

Symptom:

From the Windows Application Events, we see the following events:
Information 7/17/2015 8:17:00 AM MSExchangeIS 9781 Exchange VSS Writer Exchange VSS Writer (instance a78a3a83-9cd9-4029-bad2-cb0fd910b5d7:5) has successfully completed the copy or differential backup of database 'Mailbox Database 0542444592'. No logfiles were truncated for this database.

Information 7/17/2015 8:17:00 AM MSExchangeIS 9781 Exchange VSS Writer Exchange VSS Writer (instance a78a3a83-9cd9-4029-bad2-cb0fd910b5d7:5) has successfully completed the copy or differential backup of database 'Support'. No logfiles were truncated for this database.

9811 Exchange VSS Writer Exchange VSS Writer (instance 5) has successfully prepared the database engine for a full or copy backup of database 'Mailbox Database 0542444592'.

Information 7/17/2015 8:16:47 AM MSExchangeIS 9811 Exchange VSS Writer Exchange VSS Writer (instance 5) has successfully prepared the database engine for a full or copy backup of database 'Support'.

Information 7/17/2015 8:16:47 AM ESE 2009 ShadowCopy 'Information Store (3076) Shadow copy instance 5 starting. This will be a Copy shadow copy.

Solution:
-The Copy Shadow Copy is used and this is the reason that we find the entry in the Application event as:
Exchange VSS Writer (instance a78a3a83-9cd9-4029-bad2-cb0fd910b5d7:5) has successfully completed the copy or differential backup of database 'Mailbox Database 0542444592'. No logfiles were truncated for this database.
-However, the Exchange Transaction Log truncation will take place and this is done programmatically by the UDP software after the Exchange Database backups.

This can be confirmed from the following log entries:

HBBU-ESX-20150718-164313-685-job69-pid6088-Exch2010 
[2015/07/18 16:46:49:522 00 06088 11240 ] Begin to Purge Exchange Logs... {AFBackend.exe::AFBACKUPDLL.dll(1897.1086)}

[2015/07/18 16:46:49:522 00 06088 11240 ] (0) will purge logs [C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Support, E01*.log, 88] {AFBackend.exe::AFBACKUPDLL.dll(1897.1086)}

[2015/07/18 16:46:49:522 00 06088 11240 ] (1) will purge logs [C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox Database 0542444592, E00*.log, 124] {AFBackend.exe::AFBACKUPDLL.dll(1897.1086)}

[2015/07/18 16:47:10:774 00 06088 11240 ] Trying to Purge Exchange Logs {AFBackend.exe::AFBACKUPDLL.dll(1897.1086)}

[2015/07/18 16:47:10:774 00 06088 11240 ] Success to update registry PurgeExchangeLogSuccessDate {AFBackend.exe::AFBACKUPDLL.dll(1897.1086)}

VMVixMgr
7/18/15 16:46:59 11484.8524 Copy File To Guest. rc=1 [C:\Program Files\CA\arcserve Unified Data Protection\Engine\BIN\PurgeExchangeLogs.exe] >> [C:\PurgeExchangeLogs.exe].

7/18/15 16:47:00 11484.8524 Copy File To Guest. rc=1 [C:\Program Files\CA\arcserve Unified Data Protection\Engine\BIN\temp\{777B635C-E6C7-4F4E-B177-A984F153CD6D}\VixPurgeExchangeLogs.in] >> [C:\PurgeExchangeLogs.in].

7/18/15 16:47:00 11484.8524 RunProgramInGuest: rc=1 [C:\PurgeExchangeLogs.exe]

7/18/15 16:47:10 11484.8524 file existed: 1

7/18/15 16:47:10 11484.8524 CheckFileinGuest: rc=1, [C:\PurgeExchangeLogs.exe]

7/18/15 16:47:10 11484.8524 DeleteFileinGuest:rc=1 [C:\PurgeExchangeLogs.exe]

7/18/15 16:47:10 11484.8524 file existed: 1

7/18/15 16:47:10 11484.8524 CheckFileinGuest: rc=1, [C:\PurgeExchangeLogs.in]

7/18/15 16:47:10 11484.8524 DeleteFileinGuest:rc=1 [C:\PurgeExchangeLogs.in]

7/18/15 16:47:10 11484.8524 file existed: 0

7/18/15 16:47:10 11484.8524 CheckFileinGuest: rc=0, [C:\PurgeExchangeLogs.out]
 
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments