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arcserve-KB : Arcserve Backup r16.5 for Windows - End of Life and End of Service Announcement – Select Components

Last Update: 2015-11-02 13:24:21 UTC
Arcserve Backup r16.5 for Windows
End of Life and End of Service Announcement – Select Components

Date: 2nd November 2015
To: Arcserve Backup Customers
From: Arcserve Product Team

Subject: End of Life & End of Service Announcement for select components in Arcserve Backup r16.5 for Windows.

Arcserve is continually working to improve our software and services to best meet the needs of our customers. In accordance with the Arcserve Support Policy and Terms (https://arcserve.zendesk.com/hc/en-us/articles/202833679-Arcserve-Support-Policy), please consider this letter your notification that we are discontinuing the following components of Arcserve Backup r16.5 for Windows:

  • Agent for OpenVMS
  • Agent for AS400
  • Agent for S390
  • Enterprise Option for IBM 3494
  • Enterprise Option for StorageTek ACSLS
The support for these components will be discontinued from 1st January 2016. Customers with a licensed copy of any of these components may continue to use the product as is without any further enhancements or technical support from Arcserve.

This change will allow our Development organization to more effectively focus its resources on and add value to future releases of Arcserve products.

For additional information on Arcserve Backup r16.5, please visit https://www.arcserve.com/us/support.aspx


 
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