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arcserve-KB : RO48900 :16.0 SP1: WIN-PERFORMANCE ISSUE IN FILE SYNCH

Last Update: 2015-08-27 09:14:37 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    3
Confirmed Date:    08/06/2012 Updated Date:    08/06/2012
Component:    XOSOFT Replication-XOSWAN Release:     16.1
Fix:    RO48900 Hyper:    No
Distribution Code:    AVAILABLE     

 
Problem Description
Title: WIN-PERFORMANCE ISSUE IN FILE SYNCH
Description:
                      After upgrading to  ARCserve RHA 16.1.2,  File Sync
  performance is degraded. This becomes evident in
  scenarios that contain a lot of files.
 
  PREINSTALL STEP : NO
 
  POSTINSTALL STEP : NO
 
  USE APPLYPTF TOOL : NO
 
  USE APPLYPTF-64BIT : NO
 
  MASTER IMAGE PATCH : NO
 
  PREREQS: 16.1.2
 
  MPREREQS: None
 
  COREQS: None
 
  MCOREQS: None
 
  SUPERSEDED: None
 
 HYPER: NO
 
 DISTRIBUTION CODE: A (A=Available, I=Internal)
 
 PROBLEM RESOLUTION: Follow the instructions below:
 The following PREREQS must be applied before applying this fix:
 16.1.2
 
 Readme:
 In command line prompt, run command 'Cazipxp -u
 RO48900.caz' to extract ws_rep-X86.exe, ws_rep-X64.exe
 ws_rep-X86.exe is the Engine binary file for 32-bits
 machine.
 ws_rep-X64.exe is the Engine binary file for 64-bits
 machine.
 
 How to Install the Engine:
 1.To apply the Engine for in 64-bits machine on Master and
 Replica:
 1) Go to services console, stop service "CA ARCserve RHA
 Engine"
 2) Navigate to folder <Install Directory>\engine\, and
 rename ws_rep.exe to ws_rep_old.exe
 3) Copy ws_rep-X64.exe to <Install Directory>\engine\
 4) Rename ws_rep-X64.exe to ws_rep.exe
 5) Go to service console, start service "CA ARCserve RHA
 Engine".
 
 2.To apply the Engine for in 32-bits machine on Master and
 Replica:
 1) Go to services console, stop service "CA ARCserve RHA
 Engine"
 2) Navigate to folder <Install Directory>\engine\, and
 rename ws_rep.exe to ws_rep_old.exe
 3) Copy ws_rep-X86.exe to <Install Directory>\engine\
 4) Rename ws_rep-X86.exe to ws_rep.exe.
 5) Go to service console, start service "CA ARCserve RHA
 Engine".
 
 Binary File Version Verification:
 After installation completes, the binary files will be
 upgraded to version 16.1.2.3132.
 
 
 PRODUCT(S) AFFECTED: REPLICTN FILE SERVR STD OS Release 16.1
 
 DOWNLOAD INFORMATION:
 ---------------------
 http://downloads.arcserve.com/patches/XOSWAN/SP2/RO48900/RO48900.CAZ
 
 UPDATED ROUTINES:
 ---------------
 ws_rep-X64.exe 23631872 MON JUL 30 05:56:19 2012
 ws_rep-X86.exe 12242944 MON JUL 30 05:32:49 2012
 

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