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arcserve-KB : RI68063 :16.5 SP1: RECOVERY PARTITION DISAPPEARS AFTER DR

Last Update: 2015-09-09 01:03:55 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    3
Confirmed Date:    03/03/2014 Updated Date:    03/24/2014
Component:   ARCSERVE BACKUP WINDOWS DR OPTION COMMON-AXWDRO Release:     16.5
Fix:    RI68063 Hyper:    No
Distribution Code:    AVAILABLE     
 

Problem Description
Title: RECOVERY PARTITION DISAPPEARS AFTER DR
Description:
 Problem :
 Windows2012 EFI machine A was backed up after applying RO59057, and the DR
 information was generated. After that, DR was performed to recover the
 machine A and created new machine B.
 Recovery partition was created in the machine B as per RO59057.
 
 Then machine B was backed up and new DR information was generated.
 After that, DR was performed to recover the machien B and created new
 machine C. In this machine C, recovery partition isn't created.
 
 This problem is reproduced in the following steps :
 (1) Apply RO59057 and create PEDR image on Windows2012 EFI Machine A.
 (2) Backup Machine A and generate DR information.
 (3) Do DR with the data in step(2) ==> Machine B is created, and the
 recovery partition is created.
 (4) Backup Machine B and generate DR information.
 (5) Do DR with the data in step(4) ==> Machine C is created.
 Result :
 Recovery partition isn't created in Machine C.
 
 Solution :
 Please change an attribute on Machine B and apply T245883 as described below:
 (1) Run diskpart.exe on Machine B to change the attribute of the recovery
 partition to 0x8000000000000001
 > DISKPART
 DISKPART> select disk 0
 DISKPART> list partition
 Partition ### Type Size Offset
 ---------------------------------- ------- -------
 Partition 1 Recovery 300 MB 1024 KB
 Partition 2 System 99MB 301 MB
 Partition 3 Reserved 128 MB 400 MB
 Partition 4 Primary 99 GB 528 MB
 
 DISKPART> select partition 1 ( please select recovery partition )
 DISKPART> detail partition
 Partition 1
 Type : <type value>
 Hidden : Yes
 Active : Yes
 Attributes : 0x8000000000000000 <=== This value is displayed
 Offset (Byte) : 1048576
 
 DISKPART> GPT attributes=0x8000000000000001
 DISKPART> detail partition
 Partition 1
 Type : <type value>
 Hidden : Yes
 Active : Yes
 Attributes : 0x8000000000000001 <=== changed to this value
 offset (Bytes) : 1048576
 
 (2) Apply T245883
 (3) Backup the machine and generate the DR information
 After this, when performing DR to recover this machine, the recovery
 partition will be created.
 
 You need to change the attribute ( step (1) ) only if the machine was created
 by DR using RO59057. Otherwize, you can skip (1) and just apply T245883.

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