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arcserve-KB : RO70779 :16.5 SP1: WIN-RESTORED FILES CORRUPTED FROM D2D AGENT BACKUP

Last Update: 2015-09-02 15:18:52 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    9
Confirmed Date:    06/12/2014 Updated Date:    10/31/2014
Component:   ARCSERVE CLIENT FOR WINDOWS COMMON-AXWCAW Release:     16.5
Fix:    RO70779 Hyper:    Yes
Distribution Code:    AVAILABLE     
Problem Description
Title: WIN-RESTORED FILES CORRUPTED FROM D2D AGENT BACKUP
Description:
                      When the file level restore from the backup data of
  ARCserve D2D destination completes successfully,
  the restored files are corrupted.
 
  This problem occurs if the backup was taken with
  r16.5sp1 of CA ARCserve Backup from the "CA
  ARCserve UDP/D2D Agent for Windows" node in the
  backup manager source tab.
 
  Note: Please take new backup after applying this
  fix to resolve this problem. This fix does not
  correct the data that has already been backed up!
 
 
 *****************************************************************
 * Please note:
 *
 * A problem was discovered with this fix and has been corrected
 * with fix T245923. Please see RI75529 for additional information
 *
 *****************************************************************
 
 
  PREREQS: RO69280
 
  MPREREQS: None
 
  COREQS: None
 
  MCOREQS: None
 
  SUPERSEDED: None
 
 HYPER: YES
 
 
 PROBLEM RESOLUTION SECTION: Follow the instructions below:
 The following PREREQS must be applied before applying this fix:
 RO69280
 
 This fix requires CA ARCserve Backup Release 16.5 SP1 to be installed.
 
 1. Unzip the fix file as follows:
 
 CAZIPXP -U RO70779.CAZ
 
 2. Launch RO70779.exe.
 
 
 
 DOWNLOAD INFORMATION:
 ---------------------
 http://downloads.arcserve.com/patches/AXWBAS/nt/SP1/RO70779/RO70779.CAZ
 
 UPDATED ROUTINES:
 ---------------
 ntagent.dll.2003.2008.2008R2 1599752 MON JUN 09 22:10:08 2014
 ntagent.dll.x64.2003.2008.2008R2 2010888 MON JUN 09 22:10:20 2014
 ntagent.dll.x64.xp.2000 2010888 MON JUN 09 22:10:30 2014
 ntagent.dll.xp.2000 1599752 MON JUN 09 22:10:39 2014
 RO70779.exe 30785168 MON JUN 09 22:22:55 2014
 
 
 
 PRODUCT(S) AFFECTED: BAB Client Agent for Windows Release 16.5
 
 DISTRIBUTION CODE: A (A=Available, I=Internal)

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