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arcserve-KB : RI75529 :16.5: UDP LITE INTEGRATION: RESTORE RAW SESSION FAIL

Last Update: 2015-09-14 06:36:09 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    10
Confirmed Date:    10/31/2014 Updated Date:    10/31/2014
Component:    ARCSERVE CLIENT FOR WINDOWS COMMON-AXWCAW Release:     16.5
Fix:    RI75529 Hyper:    Yes
Distribution Code:    AVAILABLE     
 
Problem Description
Title: UDP LITE INTEGRATION: RESTORE RAW SESSION FAIL
Description:
 For UDP lite integration, job fails when restoring raw session for non-compre
 ssion store with this message :
 AE0069 Restore failed for file/directory: disk<number>.D2D
 
 This problem occurs after applying RO70779.
 
 Note:
 Please take new backup after applying this fix to resolve this problem. This
 fix does not correct the data that has already been backed up !
 
 This fix supercedes RO70779 which fixes the follwoing problem:
 ------------
 When the file level restore from the backup data of ARCserve D2D destination
 completes successfully, the restored files are corrupted.
 
 This problem occurs if the backup was taken with r16.5sp1 of CA ARCserve back
 up from the "CA ARCserve UDP/D2D Agent for Windows" node in the backup manage
 r source tab.
 ------------------
 
 
 Test fix T245923 is available and can be obtained by contacting Arcserve
 support.

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