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arcserve-KB : RO80529 :16.5 SP1: WIN-LICENSE ERROR IN UDP INTEGRATION JOBS

Last Update: 2015-09-08 10:27:27 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    22
Confirmed Date:    04/23/2015 Updated Date:    04/23/2015
Component:    ARCSERVE BACKUP FOR WINDOWS COMMON-AXWBAS Release:     16.5
Fix:    RO80529 Hyper:    No
Distribution Code:    AVAILABLE     

 
Problem Description
Title: WIN-LICENSE ERROR IN UDP INTEGRATION JOBS
Description:
                      (1)  E12002  <3N17>  CA  ARCserve  Backup - License
  Failure. Please contact your account representative
  to obtain a new license.
 
  The job runs normally but this message is recorded
  when the first job starts after restarting the
  JobEngine service though the license for "CA
  ARCserve Backup r16.5 for CA arcserve UDP" has been
  installed.
 
  This problem occurs for UDP lite integration backup
  jobs and DB pruning jobs.
 
  (2) CA licensing - 3OL5 CA ARCserve Backup r16.5
  for CA arcserve UDP - License error. Obtain new
  licenses.
 
  This message is recorded when the UDP integration
  backup job starts, and it runs normally.
 
  This problem occurs with arcserve UDP premium which
  is delivered with arcserve managed capacity which
  does not contain the 3OL5 component.
 
 
  PREREQS: RO69280, RO70938, RO75131
 
  MPREREQS: None
 
  COREQS: None
 
  MCOREQS: None
 
  SUPERSEDED: None
 
 
 PROBLEM RESOLUTION SECTION: Follow the instructions below:
 The following PREREQS must be applied before applying this fix:
 RO69280 RO70938 RO75131
 
 This fix requires CA ARCserve Backup Release 16.5 SP1 to be installed.
 
 1. Unzip the fix file as follows:
 
 CAZIPXP -U RO80529.CAZ
 
 2. Launch RO80529.exe.
 
 
 
 DOWNLOAD INFORMATION:
 ---------------------

 PATH: http://downloads.arcserve.com/patches/AXWBAS/nt/SP1/RO80529/RO80529.CAZ
 
 UPDATED ROUTINES:
 ---------------
 asbackup.dll 2709456 TUE APR 21 05:20:03 2015
 jobeng.exe 235472 TUE APR 21 05:20:03 2015
 RO80529.exe 25090080 TUE APR 21 20:49:24 2015
 
 
 
 
 HYPER: NO
 
 DISTRIBUTION CODE: A (A=Available, I=Internal)
 
 PRODUCT(S) AFFECTED: CA ARCserve Backup Release 16.5
 

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