arcserve-KB : Support Chat : Opening support chat Last Update: 2017-03-30 20:53:41 UTC Please wait for about 30 seconds. Integrating chat with Zendesk user profile ... Have more questions? Submit a request Author: Arcserve ZendeskAdministrator Comments Tahsin Şahin August 25, 2016 12:26 merhaba Kyle Jones August 25, 2016 20:29 i need to dl arcserver backup 16.5 sp1. server crash jayaganesh muthuvel August 30, 2016 14:51 hi Allan Raskin August 30, 2016 18:00 i cannot download udp for windows server or obtain keys. Licensee Number: 72092, Order ID: 330017, Fulfillment Number: 25557836. i have wasted more than an hour on this. i am ready to cancel Arcserve and move to Commvault.