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arcserve-KB : RI24449 :15.0: ARCSERVE BACKUP R15 AND EXCHANGE 2010 PERSONAL ARCHIVES

Last Update: 2015-09-10 10:20:28 UTC
* ID:                1                                                          
* PRODUCT:           AXWEXC                                                     
* RELEASE:           15.0                                                       
* DESC:             ARCSERVE BACKUP R15 AND EXCHANGE 2010 PERSONAL ARCHIVES     
* SYSTEMS AFFECTED: WINDOWS                                                     
* SOLUTION TEXT:                                                                
Problem Description:                                                            
I want to protect my Exchange personal archives with ARCserve. How can I do     
that?                                                                           
Exchange personal archives are a new feature in Exchange 2010                   
Solution:                                                                       
The ARCserve Exchange Database Agent will backup any personal archives          
present in an Exchange server database when doing a database level backup       
(not to be confused with a document level backup). These archives will be       
restored along with the database when performing a full database restore.       
ARCserve does not support mailbox level restores of personal archives, even     
through "dial tone" restores.                                                   
If the personal archive and user mailbox are located in different databases,    
then they will be backed up in their respective database backups. Both must     
be backed up for full protection - if only the database containing the          
user mailbox is backed up, then the personal archive will not be protected      
(and visa versa).                                                               
The ARCserve document level backup for Exchange does not support personal       
archives. They will not be displayed when browsing an exchange server and       
will not be backed up in a document level backup - even if all mailboxes are    
selected.                                                                       
* ____________________________________________________________________________ *
* WINDOWS               VERSION: 0     EFFECTIVE: 11/16/2010 ACTION: A          
   ***  NO ZAPS FOR THIS VERSION  ***                  
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