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arcserve-KB : Arcserve UDP 6.0 - Software Compatibility Matrix

Last Update: 2017-04-18 12:44:26 UTC

Arcserve Unified Data Protection Version 6.0
Compatibility Matrix

 

Operating Systems support for Arcserve UDP Workstation Edition

 

Arcserve Unified Data Protection Server
OS Release Edition Physical machine
Supported Architecture/ServicePack Level
x86 x64
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Small Business Server 2011 (SBS) Not Applicable SP1
Windows 2012 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Windows 2012 R2 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Arcserve Unified Data Protection Console
OS Release Edition Physical machine
Supported Architecture/ServicePack Level
x86 x64
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Small Business Server 2011 (SBS) Not Applicable SP1
Windows 2012 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Windows 2012 R2 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Arcserve Unified Data Protection Gateway
OS Release Edition Physical machine
Supported Architecture/ServicePack Level
x86 x64
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Small Business Server 2011 (SBS) Not Applicable SP1
Windows 2012 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Windows 2012 R2 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Arcserve Unified Data Protection Recovery Point Server *
OS Release Edition Physical machine
Supported Architecture/ServicePack Level
x86 x64
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Small Business Server 2011 (SBS) Not Applicable SP1
Server Core Not Applicable
Windows 2012 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows 2012 R2 Standard Not Applicable
Data Center Not Applicable
Foundation Server Not Applicable
Essentials Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Supported Database
Database Release Edition x86 x64
SQL Server 2008 Enterprise, Standard, Workgroup, Web, Compact, Developer SP1,SP2, SP3, SP4 SP1,SP2, SP3, SP4
SQL Express Server 2008 Express SP2, SP3 SP2, SP3
SQL Server 2008 R2 Enterprise, Standard, Workgroup, Web, Compact, Developer SP1, SP2, SP3 SP1, SP2, SP3
SQL Express 2008 R2 Express SP2 SP2
SQL Server 2012 Enterprise, Standard,Web, Business Intelligence, Developer SP1, SP2 SP1, SP2
SQL Express Server 2012 Express SP1, SP2  SP1, SP2 
SQL Server 2014 Enterprise, Standard,Web, Business Intelligence, Developer SP1 SP1
SQL Express Server 2014 Express SP1 SP1
SQL Server 2016 11 Enterprise, Standard,Web, Business Intelligence, Developer Not Applicable
SQL Express Server 2016 11 Express Not Applicable
Supported Proxy for Host-Based Agentless Backup
OS Release Edition Supported Architecture/ServicePack Level
x86 x64
Windows 2003 R2 Standard Not Supported SP1, SP2
Enterprise Not Supported SP1, SP2
Datacenter Not Supported SP1, SP2
Small Business Server (SBS) Standard Not Supported Not Applicable
Small Business Server (SBS) Premium Not Supported Not Applicable
Storage Server (WSS) Not Supported SP1, SP2
Windows 2008 Standard Not Supported SP1, SP2
Enterprise Not Supported SP1, SP2
Datacenter Not Supported SP1, SP2
Web Server Not Supported
Foundation Server Not Applicable SP1, SP2
Storage Server (WSS) Not Supported SP1, SP2
Small Business Server(Standard Edition) Not Applicable SP1, SP2
Small Business Server(Premium Edition) Not Applicable SP1, SP2
Server Core Not Supported SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Server Core Not Applicable SP1
Small Business Server 2011 (SBS) Essentials, Standard, Premium Add-on Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows Server 2012 R2

Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Supported Hypervisors for Host-Based Agentless Backup **
Supported Hypervisors Edition Supported Update/ServicePack Level
x86 x64
VMware ESX Server

Arcserve UDP only supports a fully licensed edition of ESX.
ESXi server 5.0, Update 1, Update 2, Update 3  
ESXi Server 5.1, Update 1, Update 2, Update 3  
ESXi Server 5.5, Update 1, Update 2 , Update 3  
ESXi Server 6.0 4, Update 1, Update 2  
VMware vCenter Server and vCenter Server Appliance vCenter Server 5.0, Update 1, Update 2, Update 3  
vCenter Server 5.1, Update 1, Update 2, Update 3  
vCenter Server 5.5, Update 1, Update 2, Update 3   
vCenter Server 6.0 4, Update 1, Update 2  
Windows Server 2008 R2 Hyper-V Standard Not Applicable SP1
Enterprise Not Applicable SP1
Server Core Not Applicable SP1
Data Center Server Not Applicable SP1
Microsoft Hyper-v Server 2008 R2 Microsoft Hyper-v Server 2008 R2 Not Applicable SP1
Windows Server 2012 Hyper-V (Support Clusters also ) Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 Microsoft Hyper-v Server 2012 Not Applicable
Windows Server 2012 R2 Hyper-V (Support Clusters also) Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 R2 Microsoft Hyper-v Server 2012 R2 Not Applicable
Supported Hypervisors for Virtual Standby
Supported Hypervisors Edition Supported udDate /ServicePack Level
x86 x64
VMware ESX Server ESXi server 5.0, Update 1, Update 2, Update 3    
ESXi Server 5.1, Update 1, Update 2, Update 3    
ESXi Server 5.5, Update 1, Update 2, Update 3     
ESXi Server 6.0 4, Update1, Update 2    
VMware vCenter Server and vCenter Server Appliance vCenter Server 5.0, Update 1, Update 2, Update 3    
vCenter Server 5.1, Update 1, Update 2, Update 3    
vCenter Server 5.5, Update 1, Update 2 , Update 3    
vCenter Server 6.0 4, Update 1, Update 2    
Windows Server 2008 R2 Hyper-V Standard Not Applicable SP1
Enterprise Not Applicable SP1
Server Core Not Applicable SP1
Data Center Server Not Applicable SP1
Microsoft Hyper-v Server 2008 R2 Microsoft Hyper-v Server 2008 R2 Not Applicable SP1
Windows Server 2012 Hyper-V Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 Microsoft Hyper-v Server 2012 Not Applicable
Windows Server 2012 R2 Hyper-V Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 R2 Microsoft Hyper-v Server 2012 R2 Not Applicable
Supported Hypervisors for Instant Virtual Machine
Supported Hypervisors Edition Supported Update /Service Pack Level
x86 x64
VMware ESX Server ESXi server 5.0, Update 1, Update 2, Update 3    
ESXi Server 5.1, Update 1, Update 2, Update 3    
ESXi Server 5.5, Update 1, Update 2, Update 3     
ESXi Server 6.0 4, Update 1, Update 2    
VMware vCenter Server and vCenter Server Appliance vCenter Server 5.0, Update 1, Update 2, Update 3    
vCenter Server 5.1, Update 1, Update 2, Update 3    
vCenter Server 5.5, Update 1, Update 2 , Update 3    
vCenter Server 6.0 4 , Update 1, Update 2    
Windows Server 2008 R2 Hyper-V Standard Not Applicable SP1
Enterprise Not Applicable SP1
Server Core Not Applicable SP1
Data Center Server Not Applicable SP1
Microsoft Hyper-v Server 2008 R2 Microsoft Hyper-v Server 2008 R2 Not Applicable SP1
Windows Server 2012 Hyper-V Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 Microsoft Hyper-v Server 2012 Not Applicable
Windows Server 2012 R2 Hyper-V Data Center Server Not Applicable
Standard Not Applicable
Server Core Not Applicable
Microsoft Hyper-v Server 2012 R2 Microsoft Hyper-v Server 2012 R2 Not Applicable
Browser Support for Arcserve Unified Data Protection Server
Browser Version
Internet Explorer  9
10
11
Firefox 3.5.3 and above
Chrome 24.0.1312.56 and above
Edge 20.10240.16384.0 and above

 

 
* 1) Arcserve Recovery Point Server is installed via remote deployment when select 'Add a Recovery Point Server' from UI;
   2) Arcserve Unified Data Protection Server is also a Recovery Point Server.
   3)  Refer KB to understand limitations with Host Based Agent-less VM Backup
 4) vSphere 6.0 Support
 
   - vSphere 6 is supported only when patch ESXi600-201505001 for ESXi 6.0 is applied. For more information, see VMware ESXi 6.0, Patch Release ESXi600-201505001 (2116125).)
Note for Arcserve Unified Data Protection Server: 
All OS supported by physical machine will also be supported as Virtual Machine, as long as the virtualization vendor supports it.
 
All supported SQL Server databases are supported at a local or remote location.
The backup SQL Server used by Console supports SQL Server cluster and availability group.
 
** Supported Operating Systems for Protected Virtual Machines of Host-Based Agentless Backup 
Arcserve Host-Based Agentless Backup supports all the windows or Non-Windows Virtual Machines which are supported by Hypervisors
Arcserve Host-Based Agentless Backup supports all editions and service packs for the above-described operating systems, which also includes support for all versions of Windows Small Business Server (SBS)
 
Supported Application running inside Virtual Machine  for Host-Based Agentless Backup 
Arcserve Host-Based Agentless Backup supports all the Exchange and SQL Server supported by UDP Agent, See the Arcserve UDP v6 agent Compatibility Matrix to view Exchange and SQL server application backup and restore support matrix.
 
Supported Operating Systems for Application Level Restores of Host-Based Agentless Backup 
Arcserve Host-Based Agentless Backup can restore data at application level granularity on computers running all operating systems that are supported by Arcserve UDP Agent excluding the following operating systems:
Windows Vista x86 and x64
Windows 7 x86 and x64
Windows 8 x86 and x64
Windows 8.1 x86 and x64
Windows 10
 
Note: Arcserve Host-Based Agentless Backup behaves in this manner because VMware does not support creating application level meta data on the excluded operating systems. (For more information, see Working with Microsoft Shadow Copy in the VMware Virtual Disk API Programming Guide.) However, Arcserve Host-Based Agentless Backup can restore data on the excluded operating systems at file system and folder level granularity.
For a complete list of the operating systems supported by Arcserve UDP Agent, see the Arcserve UDP Agent Release Notes file.
 
Application Recovery Support of Host-Based Agentless Backup 
For a complete list of all supported application recovery systems, see the Arcserve UDP Agent Compatibility Matrix
For Hyper-V VMs, the application data won't be in consistent state if it does not fulfill the requirements from the Microsoft. To know more about requirements, please visit http://msdn.microsoft.com/en-us/library/dd405549(v=vs.85).aspx)
Refer KB document for vSphere features support with Host Based Agentless backup support
 
Please refer to the KB document to implement Arcserve UDP components on Microsoft Azure VMs
 
Supported Operation Systems for Virtual Standby 
Virtual Standby can manage all windows operating systems and applications that are supported by Arcserve Unified Data Protection. See the Arcserve Unified Data Protection Agent Compatibility Matrix to view the system requirements for Virtual Standby.
Virtual Standby Monitor/Proxy can be any server on which Arcserve Unified Data Protection windows agent is installed except Foundation Server, Storage Server and Small Business Server (SBS)
If your backup source node uses UEFI boot, and you are going to use VMware as target hypervisor for Virtual Standby then it is supported.

Arcserve Unified Data Protection Agent - Windows
File System and Bare Metal Recovery
OS Release Edition Physical Machine
Supported Architecture/ServicePack Level
x86 x64
* BMR does not support 32-bit uEFI systems  
Windows 2003 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2 Not Applicable
Small Business Server (SBS) Standard SP1, SP2 Not Applicable
Small Business Server (SBS) Premium SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 Not Applicable
Windows 2003 R2 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2
Foundation Server Not Applicable SP1, SP2
Storage Server (WSS) SP1, SP2 SP1, SP2
Small Business Server(Standard Edition) Not Applicable SP1, SP2
Small Business Server(Premium Edition) Not Applicable SP1, SP2
Server Core SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Data Center Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Storage Server (WSS) Not Applicable SP1
Server Core Not Applicable SP1
Small Business Server 2011 (SBS) Essentials, Standard, Premium Add-on Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Storage Server (WSS) Not Applicable
Server Core Not Applicable
Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Professional SP1 SP1
Starter SP1 Not Applicable
Home Premium SP1 SP1
Home Basic SP1 SP1
Windows 8 Basic
Pro
Enterprise
Windows 8.1 Basic
Pro
Enterprise
Windows 10 Home
Pro
Enterprise
Supported Platforms for Active Directory GRT
Supported Platforms for Active Directory GRT 
OS Release Edition Supported Architecture
x86 x64
Windows Server 2008 Enterprise
Datacenter
Windows Server 2008 R2 Enterprise Not Applicable
Datacenter Not Applicable
Windows Server 2012 Datacenter Not Applicable
Standard Not Applicable
Windows Server 2012 R2 Datacenter Not Applicable
Standard Not Applicable
Application Backup and Recovery
Exchange
Application version OS Release Edition Physical Machine
Supported Architecture/ServicePack Level
x86 x64
Exchange 2007 SP1 ,SP2, SP3 (Including LCR and CCR support) Windows 2003 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Data Center Not Applicable SP2
Windows 2003 R2 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Data Center Not Applicable SP2
Windows 2008 Standard Not Applicable SP1, SP2
Enterprise Not Applicable SP1, SP2
Data Center Not Applicable SP1, SP2
Small Business Server (SBS) Standard Edition Not Applicable SP1, SP2
Small Business Server (SBS) Premium Edition Not Applicable SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Exchange 2010, SP1, SP2 (including DAG support) Windows 2008 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Small Business Server 2011 (SBS) Standard Not Applicable
Exchange 2010 SP3 (including DAG support)   Windows 2008 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Windows 2008 r2 Datacenter Not Applicable SP1
Standard Not Applicable SP1
Enterprise Not Applicable SP1
Windows 2012 Datacenter Not Applicable
Standard Not Applicable
Exchange 2013, SP1 (including DAG support) Windows 2008 R2 Datacenter Not Applicable SP1
Standard Not Applicable SP1
Enterprise Not Applicable SP1
Windows 2012 Datacenter Not Applicable
Standard Not Applicable
Windows 2012 R2 Datacenter Not Applicable
Standard Not Applicable
Exchange 2016 (including DAG support)
Windows 2012 Datacenter Not Applicable
Standard Not Applicable
Windows 2012 R2 Datacenter Not Applicable
Standard Not Applicable
Note For Exchange
  • Office 365 Exchange is not currently supported with Arcserve UDP Note For Windows
  • DAG Without a Cluster Administrative Access Point (IP less cluster) is supported
SQL
Application version OS Release Edition Physical Machine
Supported Architecture/ServicePack Level
x86 x64
SQL Server 2005, SP1, SP2, SP3, SP4 (including database mirroring, log shipping) (Workgroup, Express, Enterprise,Standard, Developer Edition) Windows 2003 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP1, SP2 Not Applicable
Small Business Server (SBS) Premium SP1, SP2 Not Applicable
Web Server SP1, SP2 Not Applicable
Storage Server (WSS) SP1, SP2 Not Applicable
Windows 2003 R2 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP1, SP2 SP1, SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Web Server SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Foundation Server Not Applicable SP1
SQL Server 2008, SP1, SP2, SP3, SP4, R2, R2 SP1, R2 SP2, R2 SP3 (including database mirroring, log shipping) (Workgroup, Express, Enterprise, Standard, Developer Edition) Windows 2003 Standard SP2 SP2
Enterprise SP2 SP2
Datacenter SP2 SP2
Web Server SP2 Not Applicable
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP2 Not Applicable
Windows 2003 R2 Standard SP2 SP2
Enterprise SP2 SP2
Datacenter SP2 SP2
Small Business Server (SBS) Standard SP2 Not Applicable
Small Business Server (SBS) Premium SP2 Not Applicable
Storage Server (WSS) SP2 SP2
Windows 2008 Standard SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Web Server SP1, SP2 SP1, SP2
Datacenter SP1, SP2 SP1, SP2
Small Business Server (SBS) Standard Not Applicable SP1, SP2
Small Business Server (SBS) Premium SP1, SP2 SP1, SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Small Business Server 2011 (SBS) Standard Not Applicable

SQL Server 2012, SP1, SP2  (including database mirroring, log shipping)

(Enterprise, Standard, Developer, Web Edition, Business Intelligence)

 AAG is supported from SP2

Windows 2008 Standard SP2 SP2
Enterprise SP2 SP2
Web Server SP2 SP2
Datacenter SP2 SP2
Windows 2008 R2 Standard Not Applicable SP2
Enterprise Not Applicable SP2
Datacenter Not Applicable SP2
Web Server Not Applicable SP2
Foundation Server Not Applicable SP2
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
SQL Server 2014, Sp1 (including database mirroring, log shipping) (Enterprise, Standard, Developer, Web Edition, Business Intelligence) SQL AAG is supported 8 Windows 2008 Standard SP2 SP2
Enterprise SP2 SP2
Web Server SP2 SP2
Datacenter SP2 SP2
Windows 2008 R2 Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Web Server Not Applicable SP1
Foundation Server Not Applicable SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
Windows 8.1 Basic
Pro
Enterprise
SQL Express 2005 SP1, SP2 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
SQL Express 2005 SP3, SP4 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 SP1, SP2, SP3 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2008 R2, R2 SP1,R2 SP2 Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
SQL Express 2012, SP1, SP2  Windows Vista Ultimate SP1, SP2 SP1, SP2
Home Premium SP1, SP2 SP1, SP2
Home Basic SP1, SP2 SP1, SP2
Business SP1, SP2 SP1, SP2
Enterprise SP1, SP2 SP1, SP2
Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
SQL Express 2014 , SP1  Windows 7 Ultimate SP1 SP1
Enterprise SP1 SP1
Home Premium SP1 SP1
Home Basic SP1 SP1
Professional SP1 SP1
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic
Pro
Enterprise
Windows 8.1 Basic
Pro
Enterprise

SQL Server 2016, (including database mirroring, log shipping) (Enterprise, Standard, Developer, Web Edition, Business Intelligence) SQL AAG is supported 11


 

Windows 10 Home Not Applicable
Professional Not Applicable
Enterprise Not Applicable
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic Not Applicable
Pro Not Applicable
Enterprise Not Applicable
Windows 8.1 Basic Not Applicable
Pro Not Applicable
Enterprise Not Applicable
SQL Express 2016 11 Windows 10 Home Not Applicable
Professional Not Applicable
Enterprise Not Applicable
Windows Server 2012 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows Server 2012 R2 Foundation Not Applicable
Essentials Not Applicable
Standard Not Applicable
Datacenter Not Applicable
Windows 8 Basic Not Applicable
Pro Not Applicable
Enterprise Not Applicable
Windows 8.1 Basic Not Applicable
Pro Not Applicable
Enterprise Not Applicable
SharePoint
Application version OS Release Edition Physical Machine
Supported Architecture/ServicePack Level
x86 x64
SharePoint 2010 Windows Server 2008 Standard, Enterprise and Datacenter Not Applicable SP2
Windows Server 2008 R2 Standard, Enterprise and Datacenter Not Applicable SP1
SharePoint 2013 Windows Server 2008 R2 Standard, Enterprise and Datacenter Not Applicable SP1
Windows Server 2012 Standard and Datacenter Not Applicable
SharePoint 2013 SP1 Windows Server 2012 R2 Standard, and Datacenter Not Applicable
Oracle
Application version OS Release Edition Physical Machine
Supported Architecture/ServicePack Level
x86 x64
Oracle 11g R1 Windows Server 2008 Standard, Enterprise and Datacenter SP2 SP2
Windows Server 2008 R2 Standard, Enterprise and Datacenter Not Applicable SP1
Oracle 11g R2 Windows Server 2008 R2 Standard, Enterprise and Datacenter Not Applicable SP1
Windows Server 2012 Standard, Enterprise and Datacenter Not Applicable
Oracle 12c 9 Windows 2008 R2 Standard, Enterprise and Datacenter Not Applicable
Windows Server 2012 Standard, Enterprise and Datacenter Not Applicable
Windows Server 2012 R2 Standard, Enterprise and Datacenter Not Applicable
Hyper-V*
Application version OS Release Edition Physical Machine
Supported Architecture/ServicePack Level
x86 x64
Windows 2008 Hyper-V   Standard Not Applicable SP1, SP2
Enterprise Not Applicable SP1, SP2
Datacenter Not Applicable SP1, SP2
Server Core Not Applicable SP1, SP2
Windows 2008 R2 Hyper-V   Standard Not Applicable SP1
Enterprise Not Applicable SP1
Datacenter Not Applicable SP1
Server Core Not Applicable SP1
Microsoft Hyper-v Server 2008     Not Applicable SP1,SP2
Microsoft Hyper-v Server 2008 R2     Not Applicable SP1
Windows Server 2012 Hyper-V   Datacenter Not Applicable
Standard Not Applicable
Microsoft Hyper-v Server 2012     Not Applicable
Windows Server 2012 R2 Hyper-V   Datacenter Not Applicable
Standard Not Applicable
Microsoft Hyper-v Server 2012 R2     Not Applicable

 Note: All OS/Applications supported by physical machine will also be supported as Virtual Machine, as long as the virtualization vendor supports it. Arcserve Unified Data Protection Agent supports VM's running on all the Virtualization solutions provided by KVM on Redhat, RHEV, VMware, Microsoft, Nutanix Acropolis (AHV), Citrix and Xen Hypervisor on CentOS.

*Note: For Hyper-V option, if you install Arcserve Unified Data Protection Agent on the Microsoft Hyper-V host server - Unified Data Protection Agent only supports VMs with operating systems that are supported by Unified Data Protection Agent on a physical host.

Browser Support - Windows
Browser Version
Internet Explorer (all rendering modes supported) 9
10
11
Firefox 3.5.3 and above
Chrome 24.0.1312.56 and above
Edge 20.10240.16384.0 and above

 

 

 

 

  1. In this matrix, x64 indicates Advanced Micro Devices AMD64 and Intel 64 processors.
  2. This matrix is applicable to all editions of Arcserve Unified Data Protection Agent.
  3. Arcserve Unified Data Protection Agent is not supported on Itanium based systems.
  4.  Arcserve Unified Data Protection Agent supports Microsoft Failover Cluster (for file system only).
  5. This matrix is valid for the localized product(s) available for this release, unless otherwise specified, or unless restrictions/limitations are explicitly specified.
  6. All components are supported at the base level (RTM) of the operating systems.
  7. Windows Vista, Windows 7 and Windows 8 is supported on both desktops and laptops.
  8.  SQL AAG Support - Backup and Restore of SQL AAG databases are supported. Refer to User Guide for details.
  9. For Oracle 12c, Arcserve UDP only support non-CDB(Container Database). Because there is one limitation for Oracle 12c, vssadmin list writers does not enumerate Oracle VSS Writer if the database is one CDB.
  10. Requires UDP 6.0 Update 1.
  11. Requires UDP 6.0 Update 3.

 ✔ - Supported at the base level (RTM) of the operating system or application.
 x  - Not supported by Arcserve Unified Data Protection Agent.

 

 

 

Arcserve Unified Data Protection Agent (Linux) Version 6.0
Compatibility Matrix

Backup Server - Linux
Operating Systems Editions x86 x64
Red Hat Enterprise Linux 6.0 to 6.7 Server Not Supported
Red Hat Enterprise Linux 7.0 to 7.2 Server Not Supported
CentOS 6.0 to 6.7   Not Supported
CentOS 7.0 to 7.2   Not Supported
SUSE Linux Enterprise Server (SLES) 11 to 11 SP4 Server Not Supported
SUSE Linux Enterprise Server (SLES) 12 to 12 SP1 10 Server Not Sopported
Oracle Linux Server 6.0 to 6.7   Not Supported
Oracle Linux Server 7.0 to 7.2   Not Supported
Backup Client - Linux
Operating Systems Editions x86 x64

Red Hat Enterprise Linux 5.0 to 5.11

 

Advanced Platform, Server
Red Hat Enterprise Linux 6.0 to 6.7 Server
Red Hat Enterprise Linux 7.0 to 7.2 Server
CentOS 5.0 to 5.11  
CentOS 6.0 to 6.7  
CentOS 7.0 to 7.2  
Oracle Linux 5.5 to 5.11 (RHEL compatible kernel only)  
Oracle Linux 6.0 to 6.7 (RHEL compatible kernel only)  
Oracle Linux 7.0 to 7.2 (RHEL compatible kernel only)  
SUSE Linux Enterprise Server (SLES) 10 to 10 SP4 Server
SUSE Linux Enterprise Server (SLES) 11 to 11 SP4 Server
SUSE Linux Enterprise Server (SLES) 12 to 12 SP1 10 Server ✔ 
Hypervisor (Guest OS Support Only) Operating Systems x86 x64
VMware ESXi 4.x , 5.x and 6.x (Guest OS Only) 13 Red Hat Enterprise Linux 5.0 to 5.11
Red Hat Enterprise Linux 6.0 to 6.7
Red Hat Enterprise Linux 7.0 to 7.2
CentOS 5.0 to 5.11
CentOS 6.0 to 6.7
CentOS 7.0 to 7.2
Oracle Linux 5.5 to 5.11  (RHEL compatible kernel only)
Oracle Linux 6.0 to 6.7 (RHEL compatible kernel only)
Oracle Linux 7.0 to 7.2 (RHEL compatible kernel only)
SUSE Linux Enterprise Server (SLES) 10 to 10 SP4
SUSE Linux Enterprise Server (SLES) 11 to 11 SP4
SUSE Linux Enterprise Server (SLES) 12 to 12 SP1 10
KVM (Guest OS Only) 13 Red Hat Enterprise Linux 5.5 to 5.11  Not Supported
Red Hat Enterprise Linux 6.0 to 6.7  Not Supported
Red Hat Enterprise Linux 7.0 to 7.2  Not Supported
CentOS 5.5 to 5.11  Not Supported
CentOS 6.0 to 6.7  Not Supported
CentOS 7.0 to 7.2  Not Supported
SUSE Linux Enterprise Server (SLES) 11 to 11 SP4  Not Supported
SUSE Linux Enterprise Server (SLES) 12 to 12 SP1 10 Not Supported
Citrix XenServer 6.x (Guest OS Only) 13 Red Hat Enterprise Linux 5.5 to 5.11
Red Hat Enterprise Linux 6.0 to 6.7
Red Hat Enterprise Linux 7.0 to 7.2
CentOS 5.5 to 5.11
CentOS 6.0 to 6.7
CentOS 7.0 to 7.2
SUSE Linux Enterprise Server (SLES) 10 to 10 SP4
SUSE Linux Enterprise Server (SLES) 11 to 11 SP4
SUSE Linux Enterprise Server (SLES) 12 to 12 SP1 10
Oracle VM server 3.x (guest OS only) 13 Oracle Linux 5.5 to 5.9, 5.10, 5.11 (RHEL compatible kernel only)
Oracle Linux 6.0 to 6.7
Oracle Linux 7.0 to 7.2 (RHEL compatible kernel only)
Red Hat Enterprise Linux 5.0 to 5.11
Red Hat Enterprise Linux 6.0 to  6.7
Red Hat Enterprise Linux 7.0 to  7.2

Instant VM For Linux
 Target Hypervisor  Operating System  Editions X86 X64
Instant VM For Linux Agent-based backup
VMware ESXi / vCenter / vCenter Server Appliance 5.x and 6.x Red Hat Enterprise Linux 5.0 to 5.11, 6.0 to 6.7, 7.0 to 7.2 Advanced Platform, Server
CentOS 5.0 to 5.11, 6.0 to 6.7, 7.0 to 7.2 Not Applicable
Oracle Linux  (RHEL compatible kernel only) 5.5 to 5.11, 6.0 to 6.7, 7.0 to 7.2 Not Applicable
SUSE Linux Enterprise Server (SLES) 10 GA to SP4,  11 GA to SP4, 12 GA to SP1 10 Server
Windows Server 2012 Hyper-V, Windows Server 2012 R2 Hyper-V 12L Red Hat Enterprise Linux 5.9 to 5.11, 6.4 to 6.7, 7.0 to 7.2 Advanced Platform, Server
CentOS 5.9 to 5.11, 6.4 to 6.7, 7.0 to 7.2 Not Applicable
Oracle Linux  (RHEL compatible kernel only) 6.4 to 6.7, 7.0 to 7.2 Not Applicable
SUSE Linux Enterprise Server (SLES) 11 SP2 to SP4, 12 GA to Sp1 10  Server
Instant VM For Linux Host Based Agentless backup 

VMware ESXi / vCenter Server / vCenter Server Appliance 5.0, Update1, Update2, Update3;

VMware ESXi / vCenter Server / vCenter Server Appliance 5.1, Update1, Update2, Update 3;

VMware ESXi / vCenter Server / vCenter Server Appliance 5.5, Update1, Update2, Update3;

VMware ESXi / vCenter Server / vCenter Server Appliance 6.0, Update1. Update 2;

Red Hat Enterprise Linux 5.0 to 5.11, 6.0 to 6.7, 7.0 to 7.2 Advanced Platform, Server
CentOS 5.0 to 5.11, 6.0 to 6.7, 7.0 to 7.2 Not Applicable
Oracle Linux  (RHEL compatible kernel only) 5.5 to 5.11, 6.0 to 6.7, 7.0 to 7.2 Not Applicable
SUSE Linux Enterprise Server (SLES) 10 GA to SP4,  11 GA to SP4, 12 GA to SP1 10 Server
Windows Server 2012 Hyper-V, Windows Server 2012 R2 Hyper-V 12L Red Hat Enterprise Linux 5.9 to 5.11, 6.4 to 6.7, 7.0 to 7.2 Advanced Platform, Server
CentOS 5.9 to 5.11, 6.4 to 6.7, 7.0 to 7.2 Not Applicable
Oracle Linux  (RHEL compatible kernel only) 6.4 to 6.7, 7.0 to 7.2 Not Applicable
SUSE Linux Enterprise Server (SLES) 11 SP2 to SP4, 12 GA to SP1 10 Server

Browser Support - Linux
Browser Version
Internet Explorer (all rendering modes supported) 9
10
11
Firefox 3.6.24 and later
Chrome 27.0.1453 and later
Edge 20.10240.16384.0 and above

 

 

Note:

  1. In this matrix, x64 indicates Advanced Micro Devices AMD64 and Intel 64 processors.

  2. This matrix is applicable to all editions of Arcserve Unified Data Protection Agent for Linux

  3. Arcserve Unified Data Protection Agent for Linux is not supported on Itanium based systems.

  4. Arcserve Unified Data Protection Agent for Linux does not support clustered systems and Fault Tolerant servers.

  5. SELinux is supported

  6. This matrix is valid for the localized product(s) available for this release, unless otherwise specified, or unless restrictions/limitations are explicitly specified.

  7. All components are supported at the base level (RTM) of the operating systems.

  8. For Xen based hypervisor, both Hardware Virtual Machine (HVM) and Paravirtualized Virtual machine (PVM) are supported.

  9. Please refer to the KB document to implement Arcserve UDP components on Amazon EC2

  10. Please refer to the KB document to implement Arcserve UDP components on Microsoft Azure VMs

  11. For agent-less backup, cross hypervisor instant VM is not supported.

  12. If your backup source node uses UEFI boot, and you are going to use Hyper-V as target hypervisor, please consult Microsoft Hyper-V Linux VM support matrix to understand which Linux versions are supported.
  13. All Updates of the hypervisor version mentioned are supported
  14. Granular file level restores for Linux VMs that are backed up with an agentless backup plan require a single node with the UDP Agent for Linux installed and registered to the UDP Console. That Agent node could be a physical Linux node, a virtual one on the same hypervisor or virtual elsewhere. Any guest OS is supported as long as its file system is supported by the OS of the UDP Agent for Linux node. The file level restore works across all Linux distributions, including but not limited to any version from Red Hat, SUSE, Ubuntu, Debian, Fedora, CentOS, OpenSuse and Oracle Linux.
  15. For agent based backup, performing BMR on Hyper-V is not supported. You can use instant VM with auto recovery enabled instead.

- Supported at the base level (RTM) of the operating system or application.

x - Not supported by Arcserve Unified Data Protection Agent for Linux.

 

 

Arcserve Unified Data Protection - Version 6.0
Compatibility Matrix - Storage Arrays

Supported Storage Arrays

Storage Array Vendor

Edition

VSS Hardware Provider

NetApp 

Data ONTAP 8.1 and higher  (Applicable for 7-mode/C-Mode)

Refer to NetApp site for compatibility of Data ONTAP and VSS hardware Provider

Nimble 10

Nimble Operating system running with version 2.3.6.1 or higher


Refer to Nimble site for compatibility of Nimble Operating system and VSS hardware Provider

Kaminiario

K2 Operating system version V5.6.0.35 or later with KVSS version 2.0.5

Refer to Kaminiario site for compatibility of Kaminiario Operating system and VSS hardware Provider

Note for Hardware Snapshots:
  • For Windows and Hyper-V server to support hardware snapshot, VSS  Hardware provider needs to be installed on the UDP agent, UDP proxy, Hyper-V Servers.
  • Refer below sections of Compatibility Matrix for supported Operating Systems
    • "Arcserve Unified Data Protection Agent - Windows"  for UDP agent support (Only Server Operating systems are supported).
    • "Supported Proxy for Host-Based Agentless Backup" for UDP Proxy Support
    • "Supported Hypervisors for Host-Based Agentless Backup" for Hyper-V Servers

 

Cloud Vendor Support For Arcserve Unified Data Protection - Version 6.0

Cloud Vendor Support for File Copy
Cloud Provider Version
Amazon S3 N/A
Windows Azure N/A
Eucalyptus-Walrus 2.0, 2.0.2, 3.0, 3.1, 3.2, 3.4.1, 3.4.2
Fujitsu Cloud A5 (Microsoft Azure) N/A
NIFTY Cloud Storage N/A
Cloudn Object Storage N/A
Cloudian N/A
White Cloud Storage N/A
IIJ GIO Service N/A
Windows Azure Blob Storage (Cool/Hot) N/A
HGST Cloud N/A
NEC Cloud IaaS Object Storage (N) N/A
Cloud Vendor Support as Cloud Computers (Installing UDP Components into)
Cloud Service (Click here for detailed conditions of support)
Amazon EC2
Microsoft Azure
VMware vCloud Air
NTT Com Enterprise Cloud
FUJITSU Cloud Service K5
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