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arcserve-KB : RO50045 :16.0 SP1: WIN-ROLLUP FOR D2D/RHA INTEGRATION ISSUES

Last Update: 2015-08-27 13:51:51 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    4
Confirmed Date:    09/11/2012 Updated Date:    09/11/2012
Component:    XOSOFT Replication-XOSWAN Release:     16.1
Fix:    RO50045 Hyper:    No
Distribution Code:    AVAILABLE     

 
Problem Description
Title: WIN-ROLLUP FOR D2D/RHA INTEGRATION ISSUES
Description:
                      Following   errors   could   be   seen  if  network
  connection between the master and replica is poor:
  1. Crash in the engine.
  2. Receive message "Unable to send file (file
  sending aborted)" after sync finishes.
  3. Receive message "Unable to execute event
  Rename".
  4. Receive message "Unable to send file" and the
  the sync files are not sent to replica.
  5. Receive message "Unable to execute event Rename"
  error for D2D ToPurge files.
  6. Recieve message "journal doesn't exists".
 
 
  PREREQS: R16.1.2
 
  MPREREQS: None
 
  COREQS: None
 
  MCOREQS: None
 
  SUPERSEDED: None
 
 HYPER: NO
 
 DISTRIBUTION CODE: A (A=Available, I=Internal)
 
 PROBLEM RESOLUTION: Follow the instructions below:
 The following PREREQS must be applied before applying this fix:
 R16.1.2
 
 
 Readme:
 In command line prompt, run command 'Cazipxp -u
 RO50045.caz' to extract ws_rep_X86.exe, ws_rep_X64.exe
 ws_rep_X86.exe is the Engine binary file for 32-bits
 machine.
 ws_rep_X64.exe is the Engine binary file for 64-bits
 machine.
 
 How to Install the Engine:
 1. To apply the Engine for in 64-bits machine on Master and
 Replica:
  a. Go to services console, stop service "CA ARCserve RHA
  Engine"
  b. Navigate to folder <Install Directory>\engine\, and
  rename ws_rep.exe to ws_rep_old.exe
  c. Copy ws_rep_X64.exe to <Install Directory>\engine\
  d. Rename ws_rep_X64.exe to ws_rep.exe
  e. Go to service console, start service "CA ARCserve RHA
  Engine".
 
 2.To apply the Engine for in 32-bits machine on Master and
 Replica:
  a. Go to services console, stop service "CA ARCserve RHA
  Engine"
  b. Navigate to folder <Install Directory>\engine\, and
  rename ws_rep.exe to ws_rep_old.exe
  c. Copy ws_rep_X86.exe to <Install Directory>\engine\
  d. Rename ws_rep_X86.exe to ws_rep.exe.
  e. Go to service console, start service "CA ARCserve RHA
  Engine".
 
 
 Binary File Version Verification:
 After installation completes, the binary files will be
 upgraded to version 16.1.2.3134, please double check.
 
 
 PRODUCT(S) AFFECTED: REPLICTN FILE SERVR STD OS Release 16.1
 
 DOWNLOAD INFORMATION:
 ---------------------
 http://downloads.arcserve.com/patches/XOSWAN/SP2/RO50045/RO50045.CAZ
 
 UPDATED ROUTINES:
 ---------------
 ws_rep_x64.exe 23701504 THU AUG 16 15:14:18 2012
 ws_rep_x86.exe 12247040 THU AUG 16 15:29:45 2012
 

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