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arcserve-KB : RI77736: UDP 5: NOT ENOUGH MEM FOR BITMAP/DATA CORRUPTION

Last Update: 2016-11-23 11:44:49 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    3
Confirmed Date:    01/13/2015 Updated Date:    01/13/2015
Component:    CA arcserve UDP Server-UDPSRV Release:     5.0
Fix:    RI77736 Hyper:    Yes
Distribution Code:    AVAILABLE     

 
Problem Description
TITLE:  NOT ENOUGH MEM FOR BITMAP/DATA CORRUPTION
 Problems:
 1.Failed to get the snapshot bitmap for volume
 This can be caused by not enough space for the storage area of the snapshot.
 Check the application/system event log for more information.
 Error in log:GetVolumeBitmap::Failed to allocate memory for the bitmap, dwBuf
  erSize = 366262632 {AFBackend.exe::AFBACKUPDLL.dll(1897.272)}
 
 2. UDP agent cannot backup the data consistently while the NTFS transaction i
 s happening. If the backup is performed after the NTFS transaction starts and
  before the NTFS transaction commits the data, the un-committed data might no
 t be backed up properly. Also the following incremental backups will carry th
 is problem forward.
 
 
 Solution:
 Test fix T5TM213 is available and can be obtained by contacting Arcserve supp
 ort
 
 Please note: This fix does not correct the data corruption on previous backup
 s. After applying this fix a full backup or a verify should be run.

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