[Solution] Manager GUI crashes when trying to submit a restore job

Last Update: 2015-08-31 10:07:21 UTC

Problem Summary:

Manager GUI crashes when clicking OK in the "Restore Media" dialog to submit a restore job.

This problem always occurs when user selects 2 or more of the whole multiple volumes in the "Restore by Tree" screen, and select the incremental or differential session for the Recovery Point for one of the volumes.

Products Affected:
Arcserve Backup. Affected release :16.5.1;

Product Installation Instructions:

This fix requires ARCserve Backup r16.5sp1
Prereq : RO70938

1. Unzip P00000014.zip
2. Run P00000014.exe to automatically apply fix.

Related Fix List:
Fix (P00000014 for product: Arcserve Backup release: 16.5.1) is available please download and apply.

Click here to download this patch.