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arcserve-KB : RO77348: Arcserve UDP Windows Agent-UDPWAG

Last Update: 2016-11-23 11:46:51 UTC

Solutions Details

Operating System:    WINDOWS Solution No:    1
Confirmed Date:    01/07/2015 Updated Date:    01/07/2015
Component:    CA arcserve UDP Windows Agent-UDPWAG Release:     5.0
Fix:    RO77348 Hyper:    No
Distribution Code:    AVAILABLE     
 

Problem Description
Title: WIN-HYPERV VM IN SAVED STATE WHEN BACKUP
Description:
                      HyperV VM changed into SAVED state when backup when
  the VM doesn't support on line backup.
 
 
  PREREQS: UPDATE2
 
  MPREREQS: None
 
  COREQS: None
 
  MCOREQS: None
 
  SUPERSEDED: None
 
 
 PROBLEM RESOLUTION SECTION: Follow the instructions below:
 The following PREREQS must be applied before applying this fix:
 UPDATE2
 
 1. Unzip the zip file:
  CAZIPXP -u RO77348
 
 2. Launch PatchInstall_UDP.exe on proxy server.
 
 3. Update the registry:
 DWORD value VMBackupExpectation in registry node:
 HKEY_LOCAL_MACHINE\SOFTWARE\CA\ARCserve Unified Data
 Protection\Engine\AFBackupDll\
 value 1, means if VSS needs to save the VM, fail the backup
 job
 value 2, means if VSS needs to save the VM, stop VSS from
 doing this and do an inconsistent backup
 value 3, means if VSS needs to save the VM, let it save and
 do a backup with better consistency
 The default is set to 1.
 
 
 
 DOWNLOAD INFORMATION:
 ---------------------
 http://downloads.arcserve.com/patches/UDP/nt/GA/RO77348/RO77348.CAZ

 
 UPDATED ROUTINES:
 ---------------
 AFBackupDll.dll 2512896 MON DEC 15 07:48:35 2014
 AFBackupDll.dll.x86 1977344 MON DEC 15 07:52:09 2014
 HyperVBackupStub.exe 569856 MON DEC 15 07:46:49 2014
 patch.ini 242 MON DEC 15 13:11:41 2014
 PatchInstall_UDP.exe 139712 MON OCT 20 11:46:35 2014
 
 
 
 HYPER: NO
 
 DISTRIBUTION CODE: A (A=Available, I=Internal)
 
 PRODUCT(S) AFFECTED: arcserve UDP
 
 
 
Solution Downloads
 
RO77348.txt 2.04KB
 
RO77348.FEE 1.86KB  
RO77348.CAZ 2.67MB
      Download link
 

Dependencies
 SUPERSEDES T5TM210
 
 
Related Problems
 
ProductReleaseProblem Title
UDPWAG 5.0 HYPERV VM IN SAVED STATE WHEN BACKUP
 
 

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