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arcserve-KB : How to change the temporary location for arcserve UDP backup / snapshots

Last Update: 2016-03-21 08:49:17 UTC

Description:

Under disk full conditions the system might hang or failing / crashing during Backup / Snapshot generation.

Solution:

 During backup of arcserve UDP the cache path to hold the backup snapshots is configured in the following order:

 
 
1. If arcserve UDP destination is on local machine and NO registry path is especially set 
    then the destination session path is used to store the cache path.
 
    Example: 
    if your backup destination is local drive E: the backup snapshot will be created on Drive E: into the backup destination path
 
2. If arcserve UDP destination is remote/local 
    and 
    if registry is set to HKEY_LOCAL_MACHINE\SOFTWARE\CA\arcserve Unified Data Protection\Engine\AFStorHBAMgmt\CacheFilePath at some path
    like e:\temp then e:\temp is used as cache store path.
 
3. If arcserve UDP destination is remote
    and 
    user do NOT set any registry path then by default arcserve UDP_Home(Installation folder)/Bin/Temp is used to store cache path.
   
Configure the following registry to be able to move to another location:
 
HKEY_LOCAL_MACHINE\SOFTWARE\CA\arcserve Unified Data Protection\Engine\AFStorHBAMgmt\
If "AFStorHBAMgmt" key does not exists, create the key.
Reg_SZ = CacheFilePath
Value = Path of the alternate location with sufficient free space.
 
More Information:
 
Please move the temporary location of the Backup / Snapshot path only to an alternate location when you are sure that the
reason for disk full condition is writing the arcserve UDP temporary content.
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