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arcserve-KB : RI78965 : VMDK DISK DETACHED AND/OR DELETED AFTER BACKUP

Last Update: 2016-03-21 08:49:16 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    5
Confirmed Date:    02/27/2015 Updated Date:    02/27/2015
Component:    CA arcserve UDP Server-UDPSRV Release:     5.0
Fix:    RI78965 Hyper:    Yes
Distribution Code:    AVAILABLE   


Problem Description
Title: VMDK DISK DETACHED AND/OR DELETED AFTER BACKUP
Description:
 Problem:
 VMDK disks could be detached and/or deleted after running a backup job.
 
 This problem could occur under either of the following conditions:
 
 1. When host based backups are using hot add mode (happens when backup proxy
  is a VM running on same ESX as source VM) and if previous backup job crashes
  or gets killed, under rare circumstances, subsequent backup might detach and
 /or delete the VMDK disks attached to the proxy VM.
 
 2. When host based backups are using the proxy to backup itself and if previ
 ous backup job crashes or gets killed, under some circumstances, subsequent b
 ackup might detach and/or delete the VMDK disks of the proxy VM.
 
 
 Please note:
 
 This potential issue only affects systems running UDP 5.0 Update 2. Systems
 running UDP 5.0 or 5.0 Update 1 are not affected.
 
 
 Solution:
 Test fix T5LE198 is available and can be obtained by contacting Arcserve
 support.
 

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