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arcserve-KB : RI66993 :16.5: APPLICATION EVENT 4609 WHEN STARTING WEB SERVICE

Last Update: 2016-04-27 12:24:28 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    11
Confirmed Date:    01/24/2014 Updated Date:    01/24/2014
Component:    ARCSERVE D2D-CAD2D Release:     16.5
Fix:    RI66993 Hyper:    No
Distribution Code:    AVAILABLE     

 
Problem Description
Title: APPLICATION EVENT 4609 WHEN STARTING WEB SERVICE
Description:
 Problem :
 When "CA ARCserve D2D Web Service" is restarted on Windows 2003 machine,
 EventSystem 4609 error is recorded in the Application Event log as follows:
 Source : EventSystem
 ID: 4609
 Message : The COM+ Event System detected a bad return code during its
 internal processing. HRESULT was 80070057 from line 64 of d:\nt\com\complus
 \src\events\tier1\subscription.cpp. Please contact Microsoft Product Support
 Services to report this error.
 
 Solution :
 The cause resides in the OS api, and this event doesn't mean anything in
 the system or ARCserve D2D is affected according to the error.
 This event is recorded when the D2D web service tries to release an
 interface object, and the return code 80070057 means it is already invalid
 in the interface table.
 
 

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