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arcserve-KB : RI45715 :16.5: RO40595-RAW MODE BACKUP FAILS

Last Update: 2017-08-28 08:09:49 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    5
Confirmed Date:    05/10/2012 Updated Date:    05/11/2012
Component:   ARCSERVE AGENT FOR VMWARE-AXWVMW Release:     16.0
Fix:    RI45715 Hyper:    No
Distribution Code:    AVAILABLE     
Problem Description
Title: RO40595-RAW MODE BACKUP FAILS
Description:
 Problem:
 After installing the enhancement patch RO40595 for VM agent, The following
 message is popped up in recovering a VM
  "Unable enumerate ESX system".
 Note: This issue happens when backup servers and proxy servers are
 configured on different machines.
 
 Solution:
 RE-register VCB_COM.dll on ARCServe server machine by runing the commands:
  1. Unregister vcb_com.dll using the following command(s):
  (a) For x86 environment, run
  C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>regasm "<ARCServe
  installation directory>\vcb_com.dll" -unregister
  (b) For x64 environment, run
  C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727>regasm "<ARCServe
  installation directory>\vcb_com.dll" -unregister
 
  2. Register vcb_com.dll using the following command(s):
  (a) For x86 environment, run
  C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>regasm "<ARCServe
  installation directory>\vcb_com.dll" /tlb:"< ARCServe installation
  directory>\vcb_com.tlb"installation directory>\vcb_com.tlb
  (b) For x64 environment, run
  C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>regasm "<ARCServe
  installation directory>\x86\vcb_com.dll" /tlb:"< ARCServe installation
  directory>\vcb_com.tlb"
  C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727>regasm
  "<ARCServe installation directory>\vcb_com.dll"
  /tlb:"<ARCServe installation directory>\vcb_com.tlb"
 
 
 

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    Jacek Pierzga

    it does not work