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arcserve-KB : RI66561 :16.5: ARCSERVE USES WRAPPER 3.2.3

Last Update: 2015-09-04 14:30:48 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    11
Confirmed Date:    01/09/2014 Updated Date:    01/09/2014
Component:   ARCSERVE BACKUP FOR WINDOWS COMMON-AXWBAS Release:     16.5
Fix:    RI66561 Hyper:    No
Distribution Code:    AVAILABLE     
Problem Description
Title: ARCSERVE USES WRAPPER 3.2.3
Description:
 Problem :
 ARCserve r16.5 is using Wrapper 3.2.3 as recorded in mgmtsvc.log as follows:
 ============================================================
 STATUS | wrapper | 2013/10/17 17:40:17 | --> Wrapper Started as Service
 STATUS | wrapper | 2013/10/17 17:40:17 | Launching a JVM...
 INFO | jvm 1 | 2013/10/17 17:40:18 | Wrapper (Version 3.2.3)
 http://wrapper.tanukisoftware.org
 INFO | jvm 1 | 2013/10/17 17:40:18 | Copyright 1999-2006 Tanuki
 Software, Inc. All Rights Reserved.
 ============================================================
 
 Windows2012R2 isn't listed in the supported platform list on the Tanuki
 Software site, though ARCserve Backup r16.5 update3 supports Windows2012R2.
 
 Solution :
 It is true that it is best to use the latest version of Wrapper, but please
 know we fully support our product even if it uses the older version of
 Wrapper. Currently we don't have any problem cases specifically caused by
 Wrapper 3.2.3.
 
 In our point of view, the supported list does't mean that it causes
 problems to use Wrapper on a platform which isn't listed in the supported
 list in the Tanuki Software fs site.
 
 New platforms are added to the list for the latest Wrapper version relying on
 feedbacks.
 So Windows2012R2 isn't listed to 3.5.0 supported list because of lack of
 feedbacks for now.
 And it will never be listed to 3.2.3 supported list.
 
 This list doesn't mean Wrapper is fully tested on that platform, but it
 just means the fact that it is used.
 And it doesn't inform whether or not the older version is used on new
 platforms.
 The list informs only the Wrapper is actually used on which platforms, and
 doesn't give assurance by the tests.
 
 

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