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arcserve-KB : RI65862 :16.5: AE0605 TO BACKUP VM IN CSV

Last Update: 2015-09-08 12:23:37 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    10
Confirmed Date:    12/11/2013 Updated Date:    12/11/2013
Component:   ARCSERVE BACKUP FOR WINDOWS COMMON-AXWBAS Release:     16.5
Fix:    RI65862 Hyper:    No
Distribution Code:    AVAILABLE     
Problem Description
Title: AE0605 TO BACKUP VM IN CSV
Description:
 Problem :
 AE0605 DiskItem Microsoft Hyper-V VSS Writer is spread across multiple volume
 
 This message is recorded in the activity log and the backup job fails.
 This problem occurs on Windows2012 machine when trying to backup "Microsoft
 Hyper-V VSS Writer" node if any virtual machines are located in the Cluster
 Shared Volume (CSV).
 
 Solution :
 Please create a separate job to backup only the following nodes for the
 virtual machine on CSV :
  "Backup Using Child Partition Snapshot-<VM in CSV>"
  "Backup Using Saved State-<VM in CSV>"
 
 The "Host Component" node can't be backed up together with these nodes
 in a single job on Windows2012.
 
 This is because of the restriction on Windows2012, documented in the
 following link :
 http://support.microsoft.com/kb/2771882/en-us
 
 Cluster Shared Volume (CSV) and non-CSV volumes need to be backed up
 separately.
 
 
 
 

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