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arcserve-KB : RO64363 :16.5 SP1: WIN-VSPHERE AND VDDK 5.5 SUPPORT

Last Update: 2016-04-27 12:23:53 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    1
Confirmed Date:    12/11/2013 Updated Date:    03/10/2014
Component:   ARCSERVE AGENT FOR VMWARE-AXWVMW Release:     16.5
Fix:    RO64363 Hyper:    No
Distribution Code:    AVAILABLE     
 
Problem Description
Title: WIN-VSPHERE AND VDDK 5.5 SUPPORT
Description:
                      VMware vCenter Server 5.5, ESXi 5.5, and VDDK 5.5
  are certified.
 
 
  Please note the following limitations:
 
  1. Currently we do not support VMs with SATA device
  disk/CD/DVD ROM. Backup and recovery of VMs with
  SATA devices are not supported.
 
  2. Single Root I/O Virtualization ethernet card
  (VirtualSriovEthernetCard) has not yet been
  certified.
 
 
  PREREQS: RO63365
 
 
 ***Please note:
 Please refer to the following KB article on how to register VDDK 5.5
 on CA ARCserve Agent for Virtual Machines proxy.
 https://arcserve.zendesk.com/hc/en-us/articles/201992619
 
 
 
  MPREREQS: None
 
  COREQS: None
 
  MCOREQS: None
 
  SUPERSEDED: None
 
 HYPER: NO
 
 DISTRIBUTION CODE: A (A=Available, I=Internal)
 
 PROBLEM RESOLUTION: Follow the instructions below:
 The following PREREQS must be applied before applying this fix:
 RO63365
 
 This fix requires CA ARCserve Backup Release 16.5 to be installed.
 
 1. Unzip the fix file as follows:
 
 CAZIPXP -U RO64363.CAZ
 
 2. Launch RO64363.exe.
 
 3. Register VDDK on the backup proxy by running "vstor2uninstall.bat"
 and "vstor2install.bat" that are located in the bin directory of VDDK.
 
 
 
 PRODUCT(S) AFFECTED: CA ARCserve Backup Agent for Vmware Release 16.5
 
 DOWNLOAD INFORMATION:
 ---------------------
 http://downloads.arcserve.com/patches/AXWBAS/nt/GA/RO64363/RO64363.CAZ
 
 UPDATED ROUTINES:
 ---------------
 VMDKIo.dll 74520 TUE NOV 26 08:46:39 2013
 VMDKIo.dll.2003.2008.2008R2 74520 TUE NOV 26 08:46:39 2013
 VMDKIo.dll.2003.2008.2008R2.x64 58136 TUE NOV 26 08:45:39 2013
 RO64363.exe 24912416 TUE NOV 26 09:08:23 2013
 
 
 

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