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arcserve-KB : RO64979 :16.5 SP1: WIN-ARCSERVE MANAGER HANG AFTER RO63365

Last Update: 2015-09-14 06:03:36 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    9
Confirmed Date:    11/14/2013 Updated Date:    11/14/2013
Component:    CA ARCSERVE BACKUP FOR WINDOWS COMMON-AXWBAS Release:     16.5
Fix:    RO64979 Hyper:    No
Distribution Code:    AVAILABLE     
Problem Description
Title: WIN-ARCSERVE MANAGER HANG AFTER RO63365
Description:
                      ARCserve Backup manager will hang or crash after
  applying RO63365 (Update 3). The crash or hang
  occurs when selecting Source Priority from the
  Backup Manager.
 
 
  PREREQS: RO63365
 
  MPREREQS: None
 
  COREQS: None
 
  MCOREQS: None
 
  SUPERSEDED: None
 
 HYPER: NO
 
 DISTRIBUTION CODE: A (A=Available, I=Internal)
 
 PROBLEM RESOLUTION: Follow the instructions below:
 The following PREREQS must be applied before applying this fix:
 RO63365
 
 This fix requires CA ARCserve Backup Release 16.5 to be installed.
 
 1. Unzip the fix file as follows:
 
 CAZIPXP -U RO64979.CAZ
 
 2. Launch RO64979.exe.
 
 
 
 
 
 PRODUCT(S) AFFECTED: CA ARCserve Backup Release 16.5
 
 DOWNLOAD INFORMATION:
 ---------------------
http://downloads.arcserve.com/patches/AXWBAS/nt/GA/RO64979/RO64979.CAZ
 
 UPDATED ROUTINES:
 ---------------
 ARCserveMgr.exe 1816872 MON NOV 11 22:16:59 2013
 ASM_BK.dll 526632 MON NOV 11 22:18:04 2013
 ASM_CA.dll 534824 MON NOV 11 22:18:05 2013
 ASM_D2D.dll 26920 MON NOV 11 22:18:05 2013
 ASM_DB.dll 444712 MON NOV 11 22:18:05 2013
 ASM_DM.dll 854312 MON NOV 11 22:18:05 2013
 ASM_DS.dll 28968 MON NOV 11 22:18:05 2013
 ASM_DT.dll 2251048 MON NOV 11 22:18:06 2013
 ASM_JS.dll 768296 MON NOV 11 22:18:07 2013
 ASM_MM.dll 321832 MON NOV 11 22:18:07 2013
 ASM_RP.dll 858408 MON NOV 11 22:18:07 2013
 ASM_SA.dll 485672 MON NOV 11 22:18:07 2013
 ASM_TOOL.dll 334120 MON NOV 11 22:18:07 2013
 ASM_UP.dll 227624 MON NOV 11 22:18:07 2013
 ASM_VS.dll 28456 MON NOV 11 22:18:07 2013
 csuitool.dll 260392 MON NOV 11 22:18:21 2013
 TREE.dll 2144552 MON NOV 11 22:19:03 2013
 RO64979.exe 30552104 TUE NOV 12 17:10:29 2013
 
 
 

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