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arcserve-KB : RO57650 :16.5 SP1: WIN-SAN OR NAMELESS DRIVE MOUNT POINT NOT BACKUP

Last Update: 2015-09-09 01:44:16 UTC

Solutions Details
Operating System:    WINDOWS Solution No:    3
Confirmed Date:    04/24/2013 Updated Date:    04/24/2013
Component:   ARCSERVE CLIENT FOR WINDOWS COMMON-AXWCAW Release:     16.5
Fix:    RO57650 Hyper:    Yes
Distribution Code:    AVAILABLE     
Problem Description
Title: WIN-SAN OR NAMELESS DRIVE MOUNT POINT NOT BACKUP
Description:
                      SAN or nameless drive mount points are skipped even
  though the option "Traverse Directory Junctions and
  Volume Mount Points" is selected in global option,
  advance tab.
 
  Note: Fix RO56479 - ARCserve Backup r16.5
  Client Agent Update 1 is included in this fix.
 
 
  PREREQS: None
 
  MPREREQS: None
 
  COREQS: None
 
  MCOREQS: None
 
  SUPERSEDED: None
 
 HYPER: YES
 
 DISTRIBUTION CODE: A (A=Available, I=Internal)
 
 PROBLEM RESOLUTION: Follow the instructions below:
 This fix requires CA ARCserve Backup Release 16.5 to be installed.
 
 1. Unzip the fix file as follows:
 
 CAZIPXP -U RO57650.CAZ
 
 2. Launch RO56004.exe.
 
 
 
 PRODUCT(S) AFFECTED: BAB Client Agent for Windows Release 16.5
 
 DOWNLOAD INFORMATION:
 ---------------------
http://downloads.arcserve.com/patches/AXWBAS/nt/GA/RO57650/RO57650.CAZ
 
 UPDATED ROUTINES:
 ---------------
 ntagent.dll.wxp 1467160 THU APR 18 14:57:00 2013
 ntagent.dll.xp.2000 1467160 THU APR 18 14:57:23 2013
 ntagent.dll.w2k3 1467160 THU APR 18 14:57:54 2013
 ntagent.dll.2003.2008.2008R2 1467160 THU APR 18 14:58:15 2013
 ntagent.dll.x64.xp.2000 1844504 THU APR 18 14:59:18 2013
 ntagent.dll.wxp._x64 1844504 THU APR 18 14:59:01 2013
 ntagent.dll.x64.2003.2008.2008R2 1844504 THU APR 18 15:00:11 2013
 ntagent.dll.w2k3._x64 1844504 THU APR 18 14:59:53 2013
 RO57650.exe 39153456 THU APR 18 15:07:11 2013
 
 
 

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