The following is the error message displayed while adding a Linux node using non-root user to CA ARCserve D2D for Linux Server.
'The Linux Kernel version is not supported'
The above screen explains adding Linux node manually with non-root username 'backup' with root privileges. Even after providing the
correct username and the password, it gives out the above error message. You can also find the following errors in the jni.debug from
Go to the Linux node and check the properties of 'backup' user. Ensure the 'backup' user has the default login shell as bash.
For example: Login as a root user, run the following command to check 'backup' user properties.
# grep backup /etc/passwd
The above command output shows that the backup user has '/bin/ksh' as the default login shell. Change it to bash as the login shell
for 'backup' user.
For example: Login as a root user, run the following command to change the shell from 'Korn' to 'bash' shell.
# usermod -s /bin/bash backup
Seen this behavior in CA ARCserve D2D for Linux R16.5 SP1 Build 2838.1