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arcserve-KB : E8604 Failed to start backup. (DBNAME=xxxxxxx, EC=xxxxxxx:Backup Agent Error -- (297) "The database missed a previous full backup before the incremental or differential backup"

Last Update: 2015-12-15 22:16:40 UTC

CA ARCSERVE BACKUP FOR WINDOWS COMMON: 12.0
CA ARCSERVE BACKUP WINDOWS EXCHANGE AGENT COMMON: 12.0
Last Modified Date:    01/06/2009
Document ID:    TEC478823
Tech Document
Title:  E8604 Failed to start backup. (DBNAME=xxxxxxx, EC=xxxxxxx:Backup Agent Error -- (297) 'The database missed a previous full backup before the incremental or differential backup'

Description:

If the previous FULL backup for Exchange database level did not run properly or failed, we may get the following error when we perform an Incremental / Differential backup for the same Exchange database:

E8604 Failed to start backup. (DBNAME=xxxxxxx, EC=xxxxxxx:Backup Agent Error -- (297) 'The database missed a previous full backup before the incremental or differential backup'

Solution

Run the same job as FULL method to backup the Exchange database level first and then perform an Incremental / Differential method.

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