is invalid, please check the following
- Use the local disk directory excluding, the floppy disk,cdrom, an
d mapped drive.
- Path should not contain any special characters.Please enter again'
While upgrading from ARCserve R15 to SP1 you may see a message saying 'Path is invalid' during the selection of the components. When you highlight Client Agent for Windows it will show as Load Dll E:\Temp\IntelNT\NTAgent\NTagGUI.dll failed
On reviewing the Prodwiz.log
2011-06-15 10:02:18 Cannot create a file when that file already exists.
2011-06-15 10:02:18 Product NTAgent. Call function CheckInstallInfo.
2011-06-15 10:02:18 Load library E:\Temp\IntelNT\NTAgent\NTagGUI.dll.
2011-06-15 10:02:18 Proc Dir=E:\Temp\install, Load Dll E:\Temp\IntelNT\NTAgent\NTagGUI.dll failed, errorcode =126
As per an error message we see that ' NTagGUI.dll file is missing from the installation folder due to which the error is seen.
Download Installation files from the Support website and run the installation again.