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arcserve-KB : Error Configuring CA XOsoft Control Service HA Scenario

Last Update: 2015-12-15 22:08:24 UTC

XOSOFT Replication: 12.5
Last Modified Date:    03/03/2010
Document ID:    TEC509356
Tech Document
Title:  Error Configuring CA XOsoft Control Service HA Scenario.

Description:

When you upgrade from CA XOsoft r12.1 to r12.5 or r12.5 SP1, you might encounter the following error when you try setting up and running a CA XOsoft High Availability for the Control Service scenario:

'Unable to get version of control service on Master. Error Unable to get prefix of webservice on Master; unable to get port of webservice'.

Solution:

To resolve this issue, do the following:

  1. Uninstall r12.5 or r12.5 SP1.

  2. Delete all flat files in the r12 install directory.

  3. Reinstall r12.5 SP1.

  4. Create your Control Service HA scenario
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