arcserve-KB : Error Configuring CA XOsoft Control Service HA Scenario

Last Update: 2015-12-15 22:08:24 UTC

XOSOFT Replication: 12.5
Last Modified Date:    03/03/2010
Document ID:    TEC509356
Tech Document
Title:  Error Configuring CA XOsoft Control Service HA Scenario.


When you upgrade from CA XOsoft r12.1 to r12.5 or r12.5 SP1, you might encounter the following error when you try setting up and running a CA XOsoft High Availability for the Control Service scenario:

'Unable to get version of control service on Master. Error Unable to get prefix of webservice on Master; unable to get port of webservice'.


To resolve this issue, do the following:

  1. Uninstall r12.5 or r12.5 SP1.

  2. Delete all flat files in the r12 install directory.

  3. Reinstall r12.5 SP1.

  4. Create your Control Service HA scenario
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