When you upgrade from CA XOsoft r12.1 to r12.5 or r12.5 SP1, you might encounter the following error when you try setting up and running a CA XOsoft High Availability for the Control Service scenario:
'Unable to get version of control service on Master. Error Unable to get prefix of webservice on Master; unable to get port of webservice'.
To resolve this issue, do the following:
- Uninstall r12.5 or r12.5 SP1.
- Delete all flat files in the r12 install directory.
- Reinstall r12.5 SP1.
- Create your Control Service HA scenario