This Article talks about Best Practices to follow while upgrading the CA ARCserve RHA Software
1. Before upgrading RHA to a new release, please make sure you stop the Scenario(s) linked to those specific systems
2. After the Scenario is stopped, you can run the CA ARCserve RHA Engine Setup on Master(s) and Replica(s).
You can run the Engine setup first on the Master or on the Replica as there is no order to follow while upgrading the engine.
3. While upgrading the control service, please exit the RHA Manager and close the CA ARCserve RHA overview page before
proceeding with the upgrade of the control service. There is no specific order to upgrade the Control Service and Engine.
Either of the component (Control Service or Engine) can be upgraded first and the other component can follow.
4. It is not necessary to save the Scenarios before user upgrades the CA ARCserve RHA Control Service as the upgrade will
preserve the existing scenarios. However, if the user wish to make a copy of the CA ARCserve RHA Scenarios, the user can
use either of the below steps.
(i) Before closing the CA ARCserve RHA Manager, the user can right click on Scenario(s), use the 'Export' option
and export the scenario as .xmc file.
(ii) The RHA Scenarios are by default saved under 'C:\Program Files\CA\ARCserve RHA\Manager\ws_scenarios' folder.
Hence, if the user has many scenarios', the user can just make a copy of the 'ws_scenarios' folder before they initiate the
5. After upgrading the CA ARCserve RHA software as per the above mentioned best practices, the user can login to the Control
service and start the RHA Scenarios.
Note: CA ARCserve RHA Software installation and upgrade(s) generally doesn't need a reboot.