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arcserve-KB : Start and Stop arcserve Services from the DOS Command Prompt

Last Update: 2015-12-15 22:34:03 UTC

Description:

How to Start and Stop ARCserve Services from the DOS Command Prompt

Solution:

To start or stop the CA ARCserve Backup services using the command line, do the following:

Launch the command prompt.

Change to C:\Program Files\CA\ARCserve Backup or C:\Program Files (x86)\CA\ARCserve Backup ( for 64bit OS)

Enter one of the following commands: NET START [enginename] or NET STOP [enginename] and substitute one of the following for [enginename]:


CASJobEngine: Job Engine
CASTapeEngine: Tape Engine
CASDbEngine: Database Engine
CASMessageEngine: Message Engine
CASDiscovery: Discovery Service
CasSvcControlSvr: Service Controller
CasUnivDomainSvr: Domain Server
CASportmap: CA Remote Procedure call server
'Alert Notification Server': Alert service
Note: For this service, you must provide quotation marks.

Repeat the previous step for each CA ARCserve Backup Server component.


Important! If you manually stop and restart the CA Remote Procedure Call service (CASportmap) using the Command Line (or the Computer Management console), the service cannot communicate with its port assignments properly. This can prevent a user account with caroot equivalence from logging in to the CA ARCserve Backup domain. To remedy the inability to log in to the CA ARCserve Backup domain, run the cstop command and then run the cstart command. This enables the service to communicate properly and lets the user account with caroot equivalence log in to the CA ARCserve Backup domain.

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