KB labels


Ticket Product Version

Ticket Category

Ticket Assignee


Hot Fixes

Published Fixes
Your Arcserve Support User Profile
First Name:
Last Name:
email:
Phone:
Company:*
Customer Type:
Language:

Country:
Region:

Time zone:
Follow

arcserve-KB : How to capture BSOD (Blue Screen of Death) Error?

Last Update: 2016-04-25 14:08:17 UTC


Problem : How to Capture BSOD (Blue Screen of Death) screen.

This BSOD screen captured either in Document or Photo Copy would be very helpful in finding out the root cause of the issue. As we can find out the exact cause of the issue by looking at the error code.

Follow the below mentioned steps

Step 1 : Reboot the server and press F8 to get into Advanced boot options

Step 2 : In that list the second last option is “DISABLE AUTO RESTART ON SYSTEM FAILURE” as shown below.

Step 3 : Select this option and reboot.

And then while rebooting if BSOD happens the machine will stay at the BSOD screen and won’t reboot so it becomes easy for us to capture the error.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments