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arcserve-KB : How to allow arcserve Backup database agents that reside on remote subnets to communicate with arcserve Server?

Last Update: 2015-12-15 22:16:23 UTC

CA ARCSERVE BACKUP FOR WINDOWS COMMON: 12.0
Last Modified Date:    01/06/2009
Document ID:    TEC478934
Tech Document
Title:  How to allow CA ARCserve Backup database agents that reside on remote subnets to communicate with ARCserve Server?

Description:

How to allow CA ARCserve Backup database agents that reside on remote subnets to communicate with ARCserve Server?

Solution:

  1. From the Windows Start menu select Run.
    The Run dialog opens.
  2. In the Open field, specify the following:
    firewall.cpl
    The Windows Firewall dialog opens.
  3. Click the Exceptions tab.
    Click File and Printer Sharing and then click the Edit button.
    The Edit a Service dialog opens.
  4. Double-click TCP 139.
    The Change Scope dialog opens.
    Select the Click Any Computer (including those in the Internet) option and click OK.
  5. Double-click TCP 445.
    The Change Scope dialog opens.
    Select the Click Any Computer (including those in the Internet) option and click OK.

    Click OK to close the Edit a Service dialog.
    Click OK to close the Windows Firewall dialog.
    The database agents can now communicate with the ARCserve server.

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