CA ARCserve Exchange document level agent depends on MAPI/CDO to communicate with Exchange server.
From Exchange 2007, Exchange server no longer includes a built-in MAPI/CDO. The client needs to download and install it separately.
The MAPI/CDO full name is 'Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1', and its version can be obtained from the Windows registry, or file properties.
There are 2 approaches to obtain MAPI/CDO version.
Approach 1: Check the following registry key:
Approach 2: Go to the MAPI/CDO installation folder as the follows: C:\Program Files(x86)\ExchangeMapi\
- Right-click EMSMDB32.dll
- Select properties,
- Go to 'Details' tab.
The file version indicates MAPI/CDO version.
Note: Only applies to separately installed Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 package.