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arcserve-KB : PFC Failing. Also the backup fails on those nodes.

Last Update: 2016-11-23 15:54:00 UTC

Error Message:

Issue: PFC Failing. Also the backup fails on those nodes.

Description:

When we assign a policy sometimes we see that PFC is in exclaimatory mark. In Logs we can see that PFC failed.

vmdkio.log

2013-09-20 11:49:30.542  Cannot connect to server domain.emea.ca.net:902: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed

because connected host has failed to respond2013-09-20 11:49:30.543  CnxAuthdConnect: Returning false because CnxAuthdConnectTCP failed

2013-09-20 11:49:30.547  [NFC ERROR] NfcNewAuthdConnectionEx: Failed to connect to peer. Error: Failed to connect to server domain.emea.ca.net:902

2013-09-20 11:49:30.548  NBD_ClientOpen: Couldn't connect to domain.emea.ca.net:902 Failed to connect to server domain.emea.ca.net:902

Ping works from both the machines.Telnet with 902 doesnt work from backup server to node affected and vice-versa.

Solution:

Verify that the port being used by proxy server to communicate with   VCenter Server and the ESX server is open and usable (port 902 is default).

Ports blocked by firewall. 

Client opened ports in the network. 

Restart  of cad2d service and Central application service. 

From the Host based virtual Machine GUI --> Node Tab -->  Highlight the machine and click Update node.

 PFC successful.

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