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arcserve-KB : HOST-BASED VM BACKUP JOBS FAIL AND EVENT 1530

Last Update: 2016-11-23 16:59:18 UTC
Components:
CA ARCSRV CENTRAL HOST-BASED VM BACKUP: ARCCVM:16.0
Problem #:     
4
Type: 
DOCUMENTATION

Open Date:   
05/03/12
Last Modified Date: 
05/25/12
Closed Date: 
05/03/12

Problem Document
Title:  HOST-BASED VM BACKUP JOBS FAIL AND EVENT 1530


				

CA ARCserve Central Host-Based VM Backup Jobs Fail and Event 1530 is Logged i

n the Event Log



Symptom:



CA ARCserve Central Host-Based VM Backup jobs fail. Event

1530 is logged in the Application Event log on the backup

proxy system.



Environment/Steps to Reproduce:



*   Microsoft SQL Server or Microsoft Exchange Server is

installed on the virtual machine.



*   The user logs in to or is already logged in to the CA

ARCserve Central Host-Based VM Backup proxy server using

the Administrator account or an account that is a member of

the Administrators group.



*   After the backup job starts, the user logs out of the proxy

server.



*   The backup job fails. Event 1530 is logged in the

Application Event log.



Warning ... Microsoft-Windows-User Profiles Service 1530 None Windows d

etected your registry file is still in use by other applications or services.

The file will be unloaded now. The applications or services that hold your r

egistry file may not function properly afterwards.



Cause:



Windows Server 2008 contains a User Profile Service that

unloads user profiles when users log out of the computer.

As a result, COM objects may not be created, which prevents

Host-Based VM Backup from calling its COM modules.



Solution:



To prevent backup jobs from failing, complete the following

steps:



Note: For this solution to work, all the symptoms listed

above must be present.



1.  Log in to the Host-Based VM Backup proxy server using the

Administrator account or an account that is a member of the

Administrators group.



2.  Start the Local Group Policy Editor by typing gpedit.msc in

the Run dialog.



3.  From the Local Group Policy Editor, expand Computer

Configuration, Administrative Templates, System, and User

Profiles.



4.  From the User Profile directory, double-click Do not

forcefully unload the user registry at user logoff to open

the Do not forcefully unload the user registry at user

logoff dialog.



5.  From the Do not forcefully unload the user registry at user

logoff dialog, click Enabled and then click OK.



Note: The value DisableForceUnload is now added to the

Registry.



6.  Restart the Host-Based VM Backup server.



		
Related Solutions

Solution # Status SolutionTitle
1   Confirmed HOST-BASED VM BACKUP JOBS FAIL AND EVENT 1530 LOGGED,WIN2008,ARCCVM,RI45417
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