KB labels

Ticket Product Version

Ticket Category

Ticket Assignee

Hot Fixes

Published Fixes
Your Arcserve Support User Profile
First Name:
Last Name:
Customer Type:


Time zone:

arcserve-KB : Unable to see the tabs in Central Protection Manager Navigation bar

Last Update: 2016-04-25 14:34:13 UTC


Unable to see the tabs in Central Protection Manager Navigation bar

Environment Details:

Product  : CA ARCserve Central Protection Manager
Version  : 16.5.843

Operating system : windows 2008 r2 standard sp1 build 7601 x64 bit
Virtual machine , vmware virtual Platform


By default it should show up the tabs of the product which is installed on the machine.

- We can manually Add new tab

- Provide the product name of the new tab
- Provide url path
- Provide Icon Url path for the product and click ok.

If the product is installed on the same machine and not showing up the tab

* Access the following path
x:\Program Files\CA\ARCserve Central Applications\Configuration
and rename Components

- Restart CA ARCserve Central Application Service
- A new components.xml file should be generated with the entries of the product information for the navigation tabs.

If still  having this issue please contact CA Technical Support for further analysis.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request