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arcserve-KB : arcserve D2D web console returns blank page

Last Update: 2016-11-23 12:59:47 UTC

Error Message:

Browsing arcserve D2D console comes back blank.

Description:

When we attempt to browse to the arcserve D2D console the landing page comes blank.

Solution:

The behaviour was caused due to missing web.xml file under 'C:\Program Files\CA\ARCserve D2D\TOMCAT\conf'.

Replacing the file from a working machine back to the location should help the situation.

More Information:

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