arcserve-KB : arcserve D2D web console returns blank page

Last Update: 2016-11-23 12:59:47 UTC

Error Message:

Browsing arcserve D2D console comes back blank.


When we attempt to browse to the arcserve D2D console the landing page comes blank.


The behaviour was caused due to missing web.xml file under 'C:\Program Files\CA\ARCserve D2D\TOMCAT\conf'.

Replacing the file from a working machine back to the location should help the situation.

More Information:

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