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arcserve-KB : Event ID 29, source volsnap, error logged into system event log. This happens while attempting to perform a backup on an Exchange server (with Exchange Granular Recovery).

Last Update: 2016-11-23 15:21:10 UTC

Description:

If you are attempting to perform a backup on an Exchange server (with Exchange Granular Recovery), you may get an 'Event ID 29, source volsnap' error logged into system event log. 

Solution:

This may be because you have a persistent volume shadow snapshot (VSS) stored on one volume disk and this volume is backed up using CA ARCserve D2D, and the backup is then mounted as a local volume. The persistent volume snapshot on the mounted volume is duplicated with the one on original volume. If this happens, you can safely ignore this error message and there is no negative impact.

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